Open University of Kenya Assistant Customer Care Officer Jobs

Open University of Kenya Assistant Customer Care Officer Jobs

Duties and Responsibilities

The duties and responsibilities shall include but are not limited to:

Compiling daily records of visitors;

Providing relevant information to visitors;

Responding to visitors queries and telephone inquiries;

Recording and confirming visitor’s appointments;

Recording visitor’s personal details;

Receiving, guiding and directing visitors to designated offices and areas;

Issuing visitors passes; making seating arrangements; and

Tagging VIP seats during official and government functions.

Requirements for Appointment

For appointment to this grade, one MUST have:

Advanced or Professional Certificate in any of the following fields: Customer Service, Public Relations, Hospitality Management, International Relations and Diplomacy, Communication Management, Event Management, Front Office or equivalent qualification from a recognized institution. OR

Served in the grade of Reception assistant grade 4 for 3 years.

Certificate in computer application skills.

How to Apply

For more information and job application details, see; Open University of Kenya Assistant Customer Care Officer Jobs

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