Old Mutual Trainee Call Centre Agent Jobs in South Africa

Old Mutual Trainee Call Centre Agent Jobs in South Africa


Job Description

  • Deals with client queries via telephone in adherence with Call Centre standards under supervision.

  • Escalate complex queries to more senior agents.

  • Takes inbound calls and shares relevant information with assistance and on the job coaching.

  • Finalises calls at point of contact where possible.

  • Learner to Moderate level of technical knowledge.

  • Limited multi skilling across product and process relevant to the business area.

    Responsibilities

    Skills and Experience

  • 2-3 years work experience

    Education

  • Matriculation Certificate (Matric) (Required)

    How to Apply

  • For more information and job application details, see; Old Mutual Trainee Call Centre Agent Jobs in South Africa

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