Old Mutual Kenya Team Leader -Account Opening (Faulu MFB) Jobs in Kenya

Old Mutual Kenya Team Leader -Account Opening (Faulu MFB) Jobs in Kenya



Job Description

  • Ensure KYC Policy, ALM Account review, process and controls in account opening are implemented in line with overall operations policy and prudential guidelines

  • Oversee receiving and sorting all customer documents received against the submission tracking form. and ensuring that they are processed within the applicable Service Level Agreements (SLAs).

  • Ensure all Account opening documents are counter checked and relevant documents are attached, and the required parties have approved.

  • Ensure all accounts being opened observe AML guidelines

  • Ensure all new accounts are KYC compliant.

  • Facilitate the sending of search requests and sharing of the report with the Branches.

  • Ensure timely feedback concerning any account opening enquiries and resolution of issues.

  • Ensure compliance to operational policies and procedures.

  • Oversee filing of all original source documents and all designated periodic reports.

  • Performing any other duties as assigned by the immediate Supervisor from time to time.

  • To manage staff leave in accordance to the leave policy guidelines.

  • Offer leadership and guidance to the account opening services team

  • Manage,
    motivate and train staff to ensure productivity is optimized and level of staff competency is continuously upgraded.

    Minimum Qualification

  • Bachelor’s degree/Diploma in a business-related field

  • Over 3 years’ experience in Operations

  • Strong communication and negotiation skills with the ability to network.

  • Experience in all aspects of Customer Service and banking processes

    Competencies Required

  • Good interpersonal skills.

  • Ability to communicate effectively.

  • A team player

  • Pleasant disposition

  • Willing to learn, a fast learner preferred.

  • Ability to work independently or with minimal supervision.

    How to Apply

    For more information and job application details, see; Old Mutual Kenya Team Leader -Account Opening (Faulu MFB) Jobs in Kenya

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