Old Mutual Kenya Collection Manager Jobs in Kenya

Old Mutual Kenya Collection Manager Jobs in Kenya



Job Description

  • This role is accountable to manage all preventative and arrears management functions within the Branch Network for a period of between 6-12 months

  • Joint responsibility with the Regional Collections Manager and Area Manager for the Collection and Book performance of the area and region

  • Implementation and Management of Collection strategy with RCM and AM.

  • Coaching (Behavioural) and Training (Technical) Collections Coach, BM¿s and AM¿s.

  • Specific focus and Hands on approach All ICU, Relegation, Nursery and BSP branch focus areas.
    Branch, Area and Employer visits.

  • Diary Management of the Collection Coach aligned to area and region.

  • Focus on poor performing branches and FCs Roll rate specific Active to Legal.

  • Quality assessments on work done by Collection Coach.

  • Reports and trend analysis.

  • Specific focus areas: FPDs, FIMs, Arrears vs Payment Recency, specific trend per area/region (DR).

    How to Apply

    For more information and job application details, see; Old Mutual Kenya Collection Manager Jobs in Kenya

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