Office Manager Careers in Kenya

Office Manager Careers in Kenya

Summary:

Ensuring Customer Satisfaction during each service delivery, and to attend to all office correspondence and direct them in a timely and efficient manner to the appropriate personnel.

He / She is expected to perform the following duties personally or through subordinate managers:-

Essential Duties & Responsibilities:

Responsibilities include the following:-

Generally answering incoming telephone calls, determines purpose of calls, and forward calls to appropriate personnel or department;

Ensure availability of petty cash for office use;

To order, receive, manage and ensure timely payment of suppliers for office utilities;

Ensures minutes of every office meeting are captured and emailed to the parties present within 24 hours;

Act as the Record Focal Point: filing, photocopying, and collating of all office documents;

In charge of managing the following staff on site: Watchmen Office Messenger / Cleaner
Duties include the following:-

Daily

Front – Desk Support: Address customer enquiries questions about organization and provides callers with address, directions, and other relevant company information;

To Receive, Sort and Route Emails;

Taking Minutes of all Staff Meetings;

Record Focal Point: Filing, photocopying, and

collating of all office documents;

Receipt of any Claim Reports;

Cash Payment Remittance to all Casual Workers, as tabulated by Finance Officer;

Dimensions:

No. of Client Enquiries / Customers to be attended – up to 10 per annum

Annual Budget / Operating Expenditure – Upto Kshs 500,000

Staff Management – Up to four (4) per annum, as may be advised by the Operations Manager

Key Challenges:

Consistently remain pro-active, presentable

at all times and very driven; and

Be at the forefront in implementing best practice in Office Administration, Staff Engagement, Customer Interaction, Monitoring Trends across the various departments.

Job Knowledge, Skills and Experience:

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Three (3) years Office Management Experience, with a minimal Diploma or Certificate in Administration or equivalent.

Proven Customer Care competences and Office Administration acumen;

Proven Communication and Interpersonal Skills;

Proven IT Skills
(Windows/Office/Excel/Presentation)

Competences:

Communicates And Persuades – (Level: Mastery)
Manage Business Accounts – (Level: Can Do)
Team Working – (Level: Mastery)

Analyses And Solves Problems – (Level: Mastery)

How to Apply

If you meet the above requirements, please send your application and detailed CV including current contacts of three referees to info@peopleinsightslimited.com by Friday 2nd February 2019.

Applicants must ensure they quote the title of the position they are applying for in the subject area and the expected salary

Only shortlisted candidates will be contacted

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