Nuclear Power Agency Office Assistant / Receptionist Jobs in Kenya

Nuclear Power Agency Office Assistant / Receptionist Jobs in Kenya

Job Ref No. NuPEA/REC/HRA/02/06/2023

Reporting to the Administration Officer, the job holder will be responsible for manning the customer service desk/reception by:

Collating and recording customer complaints and managing the suggestion box;

Maintaining a register on all complaints raised by customers/visitors;

Collecting and distributing hand delivered mail;

Recording visitor’s details in the visitor’s register;

Receiving and directing customers comprising of visitors, suppliers, stakeholders and the general public;

Maintaining records of assets-telephone, equipment and peripherals;

Issuing customer information services by providing required information, corporate publications, brochure’s and fliers;

Assisting in dealing adequately or directing queries as raised with the relevant Officers;

Receiving/ making telephone calls and directing them as appropriate;

Receiving /mail documents /parcels and addressing them appropriately;

Assisting in typing and filing of documents; and

Assisting in organizing corporate events and stakeholders’ engagement;

Academic and Professional Qualifications

Diploma in Public Relations, Customer Care, Customer Service or any other relevant filed from a recognized institution

Knowledge Skills and Competencies

Shown merit and abiity as reflected in work performance and results;

Be detail oriented, have ability to meet deadlines, while delivering

on high quality results;

Proficieny in computer applications; and

Meet the provisions of Chapter Six of the Constitution of Kenya.

Terms of Service

The appointment will be on temporary terms of service for a period of one (1) year

How to Apply

Applicants to include CVs with details of day-time contacts, current and expected salary, names and contacts of three referees. Applicants must also attach copies of all Certificates/ Testimonials and copy of National ID/Passport.

Applications to be sent through post or delivered to the following address: –

The Manager, Human Resource and Administration

Nuclear Power and Energy Agency,

KAWI COMPLEX, 2nd Floor,

Popo Road, South C, along Red Cross Road,

P.O. Box 26374-00100

NAIROBI

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