Norwegian Red Cross Ambulance Service Technical Delegate Jobs in Ethiopia

Norwegian Red Cross Ambulance Service Technical Delegate Jobs in Ethiopia

Are you looking for a rewarding and impactful opportunity? The Norwegian Red Cross is seeking an Ambulance Service Technical Delegate for Ethiopia. In this role, you will play a vital part in implementing the International Strategy at the country level. If you have a passion for emergency medical services and want to make a difference in people's lives, we encourage you to apply today!

As the initial Delegate in Ethiopia, you will be responsible for managing the Norwegian Red Cross Country Office in Ethiopia and ensuring Results-Based Project Management, risk management, and operational in-country Movement coordination.

Your responsibilities will include safeguarding project agreements and plans, organizing needs assessments, developing fundable proposals, and ensuring accountability in line with Norwegian Red Cross Accountability Matrix and Partnership Calendar.

You will be expected to represent Norwegian Red Cross in-country with regards to external partnerships and relationships, coordinate strategically and programmatically with RCRC Movement partners, including IFRC and ICRC, and ensure that Norwegian Red Cross supported programmes in Ethiopia comply with technical standards and thematic frameworks.

You will also be responsible for the operationalization of global strategic agreements with the ICRC and the IFRC in the country. To be successful in this role, you should possess strong project management skills, be highly organized, and have excellent communication skills.

Strategic Responsibilities:

Follows up and strengthen the partnership with Ethiopia Red Cross-National Society through partnership management, project development and management in line with established project agreements and project plans.

Represents Norwegian Red Cross in-country, coordinate strategically and programmatically with RCRC Movement partners, including IFRC and ICRC and contributes to complementary RCM roles and responsibilities in country.

Manages NorCross Country Office in accordance with Norwegian Red Cross leadership development framework, NorCross financial routines and established in-country security.

Operational Responsibilities:

Develops annual country plan of action and follows up on progress through regular meetings and reporting for Ethiopia.

Follows up and supports the strategic and operational cooperation with Ethiopia Red Cross in accordance with the Partnership Agreement and NorCross partnership process.

Safeguards project agreements and plans and follows up on risk assessments for all in-country initiatives for Ethiopia.

Organizes needs assessments and develops fundable proposals for Ethiopia.

Ensures that Norwegian Red Cross supported programmes in Ethiopia comply with technical standards and thematic frameworks.

Consistently monitors planned and unplanned effects of all projects supported by the Norwegian Red Cross in Ethiopia and reports on progress through tertiary and yearly reports and complies with established deadlines.

Ensures reliable data and information collection from all projects in accordance with Norwegian Red Cross results framework.

Ensures accountability in line with Norwegian Red Cross Accountability Matrix and Partnership Calendar. This includes contribution to the annual budget process, mid-term budget review, and timely submission of cash requests / working advances.

Supports financial and overall risk management, including annual audit process and proper handling of financial irregularities, in line with established rules and regulations.

Engages the Ethiopia country team by providing clear expectations manifested in individual work plans, linked to annual Plan of Action, and follows up through expressing positive expectations and holding each other accountable.

Ensures that Field Security Rules and Regulations of Norwegian Red Cross for Ethiopia are understood and oversees their compliance.

Promotes good collaboration between country office and regional office to ensure use of available technical expertise and standards.

Acquires fluency in the understanding and of Norwegian Red Cross work processes and digital tools.

Establishes relationships with internal stakeholders – RCRC Movement partners and manages regular meetings with donors to obtain support for unfunded humanitarian projects.

Acts as spokesperson for country developments relates to Ethiopia upon delegation from the Regional Representative and supports Norwegian Red Cross’ humanitarian diplomacy objectives,

including by identifying opportunities in line with global priorities.

Contributes to the operationalization of global strategic agreements with the ICRC and the IFRC in the country.

Supports in-country RCRC coordination mechanisms conducive to better efficiency, effectiveness, and greater humanitarian impact.

Collaboration:

Engages with the colleagues in the Africa Regional Office, to ensure consistent accountability towards Norwegian Red Cross rules and regulations, guidelines, and deadlines.

Engages with the regional technical delegates; including the Finance Development delegate, CBS, and Regional Innovation delegates to ensure continued and sustained high quality programme support to ERCS.

Through established channels and structures, ensures regular communication with colleagues in the Africa Regional Team, and as per need, with Programme Support Team, Finance and Grants Unit and International Human Resources Unit (NO).

Facilitates and plans for country visits by colleagues from regional and national offices.

Liaises with National Office (HQ) Security advisor in accordance with rules and regulations.

Mission Specific Responsibilities:

Technical Guidance: Provide expert guidance and technical support in the development and implementation of standardized operating procedures, protocols, and guidelines for ambulance service delivery.

Capacity Building: Design and deliver training programs for EMS staff, volunteers, and relevant stakeholders to enhance their knowledge and skills in ambulance service operations, patient care, and emergency response.

Equipment and Resource Management: Advise on the procurement, maintenance, and utilization of appropriate ambulance vehicles, medical equipment, and supplies, ensuring compliance with safety standards.

Quality Assurance: Establish quality assurance mechanisms, including regular audits and performance evaluations, to ensure the highest standards of service delivery and patient care.

Collaboration and Networking: Foster partnerships with relevant government agencies, emergency medical services providers, healthcare institutions, and other stakeholders to strengthen coordination and cooperation in emergency medical response.

Documentation and Reporting: Maintain accurate records, prepare reports, and share progress updates on EMS activities, achievements, challenges, and recommendations with the National Society's management and relevant stakeholders.

Continuous Improvement: Continuously monitor and evaluate the effectiveness of the ambulance service, identify areas for improvement, and propose innovative solutions and best practices.

Formal Competency:

Bachelor's degree in Emergency Medical Services, Healthcare Management, or a related field. A Master's degree would be advantageous.

Skills and Knowledge:

Extensive experience (minimum 5 years) in ambulance service management, emergency medical response, or a similar role within the healthcare sector.

In-depth knowledge of international EMS standards, protocols, and best practices.

Proven track record of providing technical assistance, training, and capacity building support in EMS operations.

Strong analytical and problem-solving skills, with the ability to assess complex situations and develop practical solutions.

Excellent writing and communication skills.

Excellent inter-personal skills with internal as well as external stakeholders.

Track-record of successful donor applications, planning, monitoring and reporting on humanitarian projects with measurable results.

Fluency in English required.

Working proficiency of regional languages is an asset.

Personal Qualifications:

Ability to establish inter-personal, trust-based relationships.

Ability to negotiate, convince and gain acceptance.

Ability to communicate effectively.

Ability to work towards achieving objectives and results.

Ability to be solution oriented.

Ability to collaborate well with others and support others in the pursuit of team goals.

Ability to create a stable and re-assuring work atmosphere.

Ability to contribute strategically to expansion of portfolio.

How to Apply

For more information and job application details, see; Norwegian Red Cross Ambulance Service Technical Delegate Jobs in Ethiopia

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