NFT Front Desk Administrator Jobs in Kampala - Uganda
NFT Front Desk Administrator Jobs in Kampala - Uganda
Duties and Responsibilities;Proactive, utilizes analytical skills and a broad understanding of the business to effectively interpret and anticipate customer needs.
In addition, he/she demonstrates an awareness of fundamental business principles as well as an understanding of the overall industry in which the bank operates.
processes and procedures to attain the bank’s strategy objectives.
Front Desk Management – providing a seamless front desk service in line with the Values
Ensures hygienic standard of office and welfare provision for staff and walk-in customers
Speaking with professional knowledge and confidence on offerings using clear, concise sentences and projects a positive image of the bank.
Maintaining a neat appearance and reception area, readily stocked with current marketing and/information resources to maintain the good image of the bank and Brand.
Receiving and directing telephone calls, relaying conversation and pertinenting messages to staff while maintaining accuracy, clarity and confidentiality.
Effectively manages the front desk space and traffic
Maintaiing a weekly query and complaint log with resolved actions documented for improvements to the operational efficiency.
Creating appointment schedules for the clients and staff; in addition coordinates onsite meeting space, interviews, weekly and monthly presentations and /or trainings and may be required to take meeting notes.
Function as the receiver of official documents and other correspondence addressed to the office.
The receptionist transfers pertinent client information to the respective user department and or individual in an accurate and timely manner while maintaining confidentiality of
all information.
Requirements;
Strong work ethic, giving special attention to effective customer management.
Professional, organized and can prioritize to execute multiple tasks quickly Exhibits sound judgment and the ability to make reasonable decisions in the absence of direction; promptly responds to requests with accuracy and a courteous demeanor
Effective listening and verbal communication skills.
Alert, highly adaptable and an individual with a positive demeanor.
Attention to detail and sound level of diligence.
High integrity, honest and committed to performing this role.
Ensures maximum confidentiality of all company information.
Remain flexible and work additional hours when required.
Excellent inter-personal and communication skills.
Good organizational skills (record management, multi-task)
Education and Experience;
Bachelor’s Degree in Administration or any other related field.
Minimum of 1 year front desk and/or customer service related work experience
Computer literacy is a must.
Exposure in a banking Sector.
How to Apply
Interested and qualified candidates should apply online by 7th May 2019
For more information and job application details, see; NFT Front Desk Administrator Jobs in Kampala - Uganda
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