NFT Consult O&M Manager Jobs in Uganda
NFT Consult O&M Manager Jobs in Uganda
Job PurposeTo plan and execute network operation and maintenance activities, in line with business requirements and procedures defined in the company’s Operating Guidelines, in order to achieve Infrastructure network availability and performance targets (SLA’s) as agreed to with Ubuntu’s clients.
To provide efficient, effective management of all the passive infrastructure maintenance performed by the O&M contractor on the company’s owned and managed sites.
To ensure the Operations and Maintenance department is run smoothly and effectively using the available tools and resources.
To drive improvement in the quality of service and ensure the network performs optimally in terms of design, operation, and service delivery.
To work closely with the OD in driving down network OpEx and infrastructure improvement. r
Responsibilities
Network Management, Availability, and MTTR
Ensure availability SLA is achieved (both Operator and O&M contractor)
Ensure MTTR SLA is achieved (both Operator and O&M contractor)
Ensure PM and CM are performed accurately, and reports are timely submitted.
Ensure that repeat faults are tracked and resolved
Ensure all power systems installed meet required standards and are of correct ratings as recommended by the company.
People Management
Ensure staff adheres to minimum company requirements, processes, and policies of employment always.
Training and development of internal staff are done as per company policy to enhance retention and a better understanding of their performance requirements.
Maintain employee satisfaction levels at a high and keep turnover at a minimum
Ensure the O&M contractors have the required staff in place per region/GMT
Ensure the O&M Contractor staff have the right knowledge, skill set, and attitude to undertake the day-to-day tasks on the network.
Ensure the O&M Contractor staff and regions/GMT have the right Tools, Spares, Scopes, and Standard operating parameters by equipment to maintain the network
Ensure O&M Contractors' continuous improvement in the delivery of quality services based on their timely monthly reviews.
Ensure appropriate and timely communication with all stakeholders (Operators, O&M contractors and Internal Staff).
Conduct periodic meetings with all stakeholders (O&M contractors, O&M Staff) to align the company's short- and medium-term objectives
Business Process Management
Ensure that all stakeholder SLAs and their objectives are met (Operator, O&M Contractor and the company)
Ensure all O&M staff understand all the processes and tools used to run the business.
Draft scopes/ processes for site activities such as PM, CM, and planned works such as NCR/ WO.
Ensure all O&M contractors/Other service providers follow internal processes and documents to meet their obligations
Ensure correct and proper representation of information on any site and assets therein.
Ensure proper and smooth integration of new sites from Projects into the O&M stream
Organise/conduct governance meetings with all Operators to address issues.
SHERQ
Ensure full
compliance with SHERQ regulations by all stakeholders (Operator, O&M contractors, the company)
Ensure all tools/products purchased med recommended standards and users are fully trained
Ensure all O&M staff understands all SOP and how to use tools provided to run the business.
Maintain the Quality standard set during ISO certification (Plant and asset integrity) - Generators
Maintain the Quality standard set during ISO certification (Plant and asset integrity) - Air conditioners
Maintain the Quality standard set during ISO certification (Plant and asset integrity) - Rectifiers
Enforce efforts and systems put in place to mitigate climate change
Ensure proper transportation, storage, and disposal of hazardous waste/recovered batteries and other used parts.
Facilitate all stakeholders in the generation, creation, generation, and maintenance of evidence related to ISO certifications.
Financial Management
Ensure all O&M budgets are maintained, and all network corrective actions are prioritized.
Recommend and maintain already available efficiency projects for Opex
Provide strategic information to mitigate network risks
Provide strategic information/data for all business cases
Ensure rewards are earned based on delivery of availability and reduced MTTR
Draft scopes/procedures for routine site activities like PM, CM, and planned works (NCR/ WO)
Team Work
Organisational commitment
Skills and Qualifications
Education: A BSC degree or HND in Electrical/ Telecom engineering
Experience: Minimum 3-5 years of Operational Management experience, management of O&M contractors
Knowledge: Telecoms passive infrastructure, Telemetry systems, Performance Management, Project Management systems, MS Projects, MS Office suite
Skills: Leadership, performance-driven, analytical, task-orientated, accurate, and attention to detail.
Key Competencies
Important competencies required for the position:
Professional competencies
Can Do; Integrity; leadership; Innovation; Relationship
Ability to guide others in solving complex switching problems
Good analytical and problem-solving skills
Assertive, Self-starter, Proactive, Innovative, Attention to detail
Self-reliance in the management of assigned tasks
Reliable and methodical with integrity.
Team player, High level of responsibility
Ability to learn quickly
Ability to work under pressure
Knowledge and application of technological advances
Technical competencies
All aspects of Performance management
Contractor and SLA management
Project management
Data analyses and concise accurate report writing.
Network design and performance gap analyanalyze
Equipment performance analyze weaknesses and make recommendations
Computer literate and familiar with MS Office suite would be an advantage
How to Apply
For more information and job application details, see; NFT Consult O&M Manager Jobs in Uganda
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