NFT Consult Field Technician Jobs in Uganda

NFT Consult Field Technician Jobs in Uganda

Field Sales Technicians are responsible for sales, surveys, installation and maintenance of solar powered irrigation solutions and accessories. They coordinate with the Sales Team Leads, Engineering Team Leads, Supply Chain Associate as well as clients and their representatives.

Responsibilities

Technical

Perform onsite technical surveys to determine product fit as per communicated turnaround times

Install solar powered irrigation systems to the highest standard and as per communicated turnaround times

Check and provide complete post-installation documentation to clients, including warranty cards and sales agreements

Perform varying corrective, preventive, and emergency maintenance for solar PV systems by diagnosing service cases to inform repair / troubleshooting steps in a timely fashion, applying root cause analysis techniques on all major and recurring faults

Train clients and/or their representatives on the components, operation, handling and basic maintenance of the solar powered irrigation systems as well as warranty terms and conditions and sales agreements

Adhere to budgets, turnaround times and safety processes and procedures

Submit technical reports as per communicated turnaround times

Sales

Apply sales and marketing channels to generate viable sales leads as per communicated targets

Recommend products to clients based on product fit assessments

Follow-up leads to convert new sales as per communicated targets

Follow up with clients to ensure they make payments for their purchase to the designated company accounts

Facilitate dispatch and delivery of solar powered irrigation systems to clients

Adhere to sales processes, procedures and reporting structures

Customer Service

Coordinate with the client

to schedule site visits

Ensure clients are prepared ahead of site visits, including facilitating delivery of their systems and supporting installation preparedness

Interact with customers on a professional level to ensure high customer satisfaction and experience

Adhere to high service standards and customer support protocols

Requirements

2+ years of solar technical experience

Diploma in the Engineering field

Ability to work on rooftops and heights

Ability to lift and move objects up to 35 kgs

Willing to travel regularly including at nights

Demonstrated experience in delivering superior customer service

Able to read and interpret technical content, including diagrams and schematics

Access to a smart phone with experience in applying online applications and tools for learning / training, communication and reporting

Demonstrated experience in the installation and maintenance of solar powered irrigation systems, including fault location and diagnostics is an advantage

Experience in technical sales and willingness to learn and apply new sales techniques is an advantage

How to Apply

For more information and job application details, see; NFT Consult Field Technician Jobs in Uganda

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