NFT Consult Director of Program Impact and Quality Jobs in Rwanda

NFT Consult Director of Program Impact and Quality Jobs in Rwanda

General Function:

Under the direct supervision of the Country Director, the Director of Program Impact and Quality will have the overall responsibility for the program’s quality and impact assessment functions of World Relief Rwanda.

He/She will be responsible for the coaching and developing capacity of our program leaders on project management, providing a contextualized, balanced, comprehensive, and adaptable body of knowledge and toolkit to help increase the efficiency and effectiveness of World Relief Rwanda programs.

The Director of PIQ, will improve the way we execute our mission through our programs, drive the integration of our programs in the Church Empowerment Zones and bring more standardization to our project design, protocols and implementation.

Duties and Responsibilities:

Program Quality and Impact adherence.

Design and implement a full program quality and impact strategy.

Constantly seek to make WR’s Mission, Vision and Values central to our program design.

Improve the integration of the standard of all program metrics framework and system to track input, output, and outcome indicators.

Work with the Program Managers and Home Office program resource team to review the program toolkits, protocols and design so they comply with the expected project or programs objectives/goals in accordance to our integral mission definition.

Manage a comprehensive activity plan for the program, including resource needs analyses, following work plans and log frames outlined in the project proposal.

Solicit review and participation from the CEZ Managers and Program Managers to ensure the practicality and usefulness of the impact and metrics system at the field level.

Train our program and field staff on quality and impact tracking and measurement tools, processes, guidelines and checklists.

Assist in development and implementation of baseline, mid-term, end-lines and periodic survey instruments to measure the impact (outcomes) of our program work.

Review and approve scope of work for internal project or program evaluations - Help design (scope of work) and/or participate as a part of the evaluation team specific project or program evaluations.

Collaboratively work with our business development team on proposal development efforts for our country office.

Work as a team member to undertake whatever is necessary to complete a high-quality monitoring, evaluation and learning framework, system, and processes.

Update, design, test, disseminate and translate quality and impact measurement and validation tools as needed to validate data collection processes.

Work with the Impact Systems Manager to ensure accuracy and consistency of data filled on reporting tools.

In collaboration with the Director of Church Empowerment and entire Leadership Team review data on a quarterly basis coming from the field offices to assess data quality and indication of progress towards program goals.

Operations Management and Program Strategy

Liaise with international donors and actively represent WR Rwanda at relevant national and local meetings with government officials, contractors, other NGOs, etc., reporting back as applicable to the country director and concerned staff.

Work closely with departments and units in program Support (finance, logistics, procurement, HR, etc.) to ensure proper coordination exists for efficient program implementation.

Ensure that qualified staff and appropriate policies, procedures and systems are in place to properly manage WR Rwanda programs/projects.

Coordinate and assist in preparing and distributing all requisite reports for all programs. Ensure timely reporting of program activities to donors and Home Office staff.

Regularly review and ensure that the most efficient Country Office program management structure is established and functional in order to ensure program quality and the cost-efficient achievement of project objectives.

Assist and participate in the recruitment and orientation of new senior program staff.

Seek

strategic partnerships necessary to promote WR Rwanda country strategy and Integral Mission programming principles.

Staff Management

Manage reports; define expectations, provide leadership and technical support as needed, and evaluate direct reports regularly

Ensure the recruitment, training, and promotion of staff as appropriate and ensure availability of appropriate professional development opportunities for staff

Manage the performance of all reports through:
Effective use of the performance management system including establishment of measureable objectives, periodic reviews and fair and unbiased evaluations;

Coaching, mentoring and other developmental opportunities;

Recognition and Documentation of performance, with appropriate performance improvements plans

Reporting

Prepare and submit required quarterly and annual reports for internal and external stakeholders.

Assist the program staff to meet all reporting requirements with operational reporting formats/tools that feed into our systems.

Review and edit reports received from the field to ensure conformity with operations formats and all required data are available and consistent.

Provide feedback to program staff on reporting and recommend to Country Director corrective actions steps.

Aggregate all program metrics to provide summary quarterly reports to the Country Director.

Risk Management

Assist the Executive Leadership Team in the review and identification of internal program control gaps.

Provide recommendation to Country Director in the mitigation of key program quality risks.

Other Duties.

Will perform other duties as requested by the Country Director

Required Minimum Qualifications:

University Education in relevant field is required (Social Sciences, Statistics, Applied Sciences, or similar), Master’s Degree preferred.

Five years of experience in the Program Management and Impact or Information Systems area within a relief and development field.

Demonstrable knowledge and experience in MEAL related technologies: ODK, ONA, Power BI, data analysis in R, Spreadsheets and willingness to learn new ones.

Outstanding English writing skills and strong analytical, capacity assessment, and planning skills.

Competency in survey and statistical analysis.

Strong proficiency in use of Microsoft Office products including Microsoft Word, Access and Excel.

Understanding/Experience with using MEAL tools and methodologies such as the logical framework, definition/measurement of outcomes, rapid assessment techniques, etc.

Experience, managing or coordination of evaluation teams and exercises.

Experience working and communicating in cross-cultural contexts

Work Environment:

General office setting

Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in Zoom or teams meetings are required.

Physical, emotional and intellectual demands
Equipment used: Employee computer (desktop or laptop), printer, and copier

All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.

Languages

Must be fluent in Kinyarwanda, English, and French is desired

How to Apply

For more information and job application details, see; NFT Consult Director of Program Impact and Quality Jobs in Rwanda

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