Nft Consult Customer Service Executive Jobs in Kenya
Nft Consult Customer Service Executive Jobs in Kenya
Our client is an established freight forwarding company in Kenya.
They seek to hire a vibrant and efficient Customer Service Executive who who will be tasked with handling client inquiries and the end to end process of clearing & forwarding in Mombasa.
Job Responsibilities
Carry out all administrative tasks such as data input, processing information, imports and Exports declaration/ customs documentation declaration, completing paperwork and filing documents.
Handle operations of all carriers i.e. Sea, Air, Land for both Imports and Exports.
Manage Reception area –ensure cleanliness, answer phones and greet visitors.
Prepare Progress report.
Liase with Transporters.
Communicate effectively with customers in a professional and friendly manner.
Order and ensure effective delivery of goods to customers.
Resolve any sales related issues with customers/agents.
Correspond with shipping companies and Freight Forwarders regarding shipments.
Assist in tracking shipments and providing alternative information.
Qualifications
Diploma or degree in clearing & forwarding or any related field.
At least 5 years’ experience in clearing and forwarding firm.
Be 30 years and above.
Be Computer literate.
Be conversant & experienced in export declaration/ import declaration.
Excellent problem solving & interpersonal skills.
Excellent communication skills, both oral and written.
Presentable, proactive and an outgoing personality.
Administrative writing and reporting skills.
Ability to multi-task and get things done to completion.
A team player with a positive attitude, proactive and attention to detail.
Results oriented, hardworking and creative.
Ladies are encouraged to apply.
How to Apply
For more information and job application details, see; Nft Consult Customer Service Executive Jobs in Kenya
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