New Hotel - Front of House Manager Jobs in Nairobi - Kenya

New Hotel - Front of House Manager Jobs in Nairobi - Kenya

“Be Yourself. Everyone Else is Already Taken”.

We’ll be opening a thoroughly refreshingly unique independent hotel in Nairobi next year.

If you love hospitality but want a little more adventure in your life we might just be the place for you, whatever your specialist skills and experience.

We’re looking for people who thrive on stimulating new challenges and who will be encouraged to be themselves, rather than being treated as cogs in a machine.

And if you’ve never worked in the hospitality industry, no matter, as an injection of fresh perspectives from newcomers will help to keep us apart from the mainstream hotel herd.

If this sounds like it might be your thing, please send us your resume and tell us a little about who you are.

We look forward to creating something rather special with an entirely special collection of individuals.

“Be Yourself. Everyone Else is Already Taken”.

We’ll be opening a thoroughly refreshingly unique independent hotel in Nairobi next year.

If you love hospitality but want a little more adventure in your life we might just be the place for you, whatever your specialist skills and experience.

We’re looking for people who thrive on stimulating new challenges and who will be encouraged to be themselves, rather than being treated as cogs in a machine.

And if you’ve never worked in the hospitality industry, no matter, as an injection of fresh perspectives from newcomers will help to keep us apart from the mainstream hotel herd.

If this sounds like it might be your thing, please send us your resume

and tell us a little about who you are.

We look forward to creating something rather special with an entirely special collection of individuals.


Key Responsibilities:

Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)

Train, supervise and support office staff, including receptionists, security guards and call center agents

Schedule shifts

Ensure timely and accurate customer service
Handle complaints and specific customers’ requests

Troubleshoot emergencies

Monitor stock and order office supplies

Ensure proper mail distribution

Prepare and monitor office budget

Keep updated records of office expenses and costs

Ensure company’s policies and security requirements are met

Qualifications:

Diploma; additional certification is a plus
Proven work experience as a Front desk manager or Reception manager

Hands on experience with office machines (e.g. fax machines and printers)

Thorough knowledge of customer service, office management and basic bookkeeping procedures

Proficiency in English (oral and written)
Solid knowledge of MS Office, particularly Excel and Word

How to apply

Interested candidates should apply online by 31st January, 2018

For more information and job application details, see; New Hotel - Front of House Manager Jobs in Nairobi - Kenya - Apply by 31st January, 2019.

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