New Hotel - Food & Beverage Services Supervisor Jobs in Nairobi - Kenya

New Hotel - Food & Beverage Services Supervisor Jobs in Nairobi - Kenya

Key Responsibilities

Manage and oversee the efficient operation of shifts in the restaurant and the bar.

Ensure that the hotel operates efficiently and profitably while maintaining its reputation and character.

Ensure high standard of service and cleanliness in the restaurant, bar, conference rooms and kitchen are maintained

Coordinates a variety of activities within the restaurant and bar operations.

Takes responsibility for the business performance of the restaurant, as well as maintaining high standards of food, service and health and safety.

Efficiently administer and action the daily customer report lists, staff rotas and other paper work that is required to ensure accurate reports are accessible.

Actively be involved in restaurant staff related issues and handle them in a professional manner.
Prepare reports at the end of the shift/week, including staff control, food control and sales control and analysis.

Maintain and demonstrate strong knowledge of food and beverage trends within the hospitality industry.

Coordinate the entire operation of the restaurant during scheduled shifts.

Manage staff and provide them with feedback.

Ensure that all guests are welcomed at the door and seated quickly in a courteous,

polite and helpful manner

Respond to customer complaints in the absence of the F&B Manager.

Meet and greet customers, organize table reservations and advise customers on menu and drinks choice.

Understand the opening and closing of tables, preparing of bills for cash and credit payment, moving tables and splitting tables.

Supervise bar stock levels.

Qualifications

Ability to perform training and coaching of restaurant staff on regular basis

Great communication skills – Ability to deal with customer complaints

Ability to create a team spirit among his colleagues

Computer literacy

Good presentation skills

Attention to details

For more information and job application details, see; New Hotel - Food & Beverage Services Supervisor Jobs in Nairobi - Kenya - Apply by 31st January, 2019.

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