Nestle IT Support Specialist - Estcourt Jobs in South Africa

Position Summary

Nestlé is the world’s largest food and beverage company.

Since 1957, Nestlé has been delighting consumers with high quality nutritious food products globally.

Every day, we touch millions of lives across our business, from the farmer who produces the grains to the family who enjoy the nutritious food in their home.

We do this by Creating Shared Value for the society and for the business.

In 2018, Nestlé delivered 73 billion servings of food and beverages fortified with essential micronutrients.

We are currently looking for a IT Support Specialist who will be a point of contact for both Customer Care and customers on the respective sites and to advise, guide and ensure adherence to standards in matters concerning technology.

Work closely with other resolution groups to assist and resolve customer incidents and requests, ensuring maximum availability of technology services

A IT Support Specialist, you will

Resolve first-line incidents logged by Customer Care assigned to the Site

Administrator Resolution Group

Research, resolve, and respond to TECHNOLOGY queries based on the Nestle IT procedures
Interact with other analysts / specialists in resolving and escalating incidents to ensure the quick dispensing of essential information that is critical to the resolution of incidents, as per Infrastructure team

Provide first line desktop support for IP Telephony system, LAN infrastructure

Ensure IT Assets or equipment onsite is accounted for and timeously rotated when scheduled to including site F&P server, laptops, desktops, scanners, printers and projectors

Provide direction in all technology related projects and ensure Global technology standards are adhered to as per Infrastructure team.
Implement disaster recovery procedures

What will make you successful

International A+ and N+ certification.

Microsoft Certified Professional (MCP) certification or higher

Microsoft Certified Systems Engineer (MCSE) qualification will be advantageous.

Unendorsed Driver’s licence.

3 years experience in the Information Technology industry

Cisco qualification will be advantageous

How to Apply

For more information and job application details, see; Nestle IT Support Specialist - Estcourt Jobs in South Africa

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