Nedbank Product Designer - Commercialization Jobs in South Africa
Nedbank Product Designer - Commercialization Jobs in South Africa
Job Purpose We are looking for a Product Designer to join our Campaign and Commercialization Squad within the Web Design Team. They will help drive and create new market-leading experiences that execute against Nedbank's Digital Strategy, producing the 'next level' craft behind a sustainable and growing digital business by employing advanced Product Design approaches as well as dynamic functional testing that measure scale, viability, feasibility and desirability.
Job Responsibilities
Follow an approach defined by the design team, collaborating with other designers and stakeholders to deliver design projects.
Contribute to defining the approach for a specific design project with design leaders.
Conduct research (primary and secondary) to understand user’s pains, gains, and needs
Execute design work based on steer from design leaders.
Adapt designs based on feedback from customers and design leaders.
Present design work to business stakeholders with the support of design project leads.
Work with product/service teams to implement customer-centric solutions for Nedbank.
Advocate for design thinking methodologies and practices.
Create production-ready design deliverables.
Create creative and innovative design solutions that deliver world-class customer experience.
Apply design thinking and best practice design standards with the support of senior designers.
Leverage insight and data, such as market analysis, customer feedback, user research, and analytics to ensure that products/services/ solutions are designed around the customer and deliver an improved experience.
Design mock-ups and prototypes as necessary for each stage of the project, continuously iterating to achieve the optimal solution.
Align the design to the design standards and brand guidelines to ensure a consistent experience across the Nedbank ecosystem.
Continuously develop your own expertise by, for example, actively seeking and incorporating feedback, and following external trends and best practices.
Contribute to the knowledge building of the entire team by actively sharing insights and success stories.
Continuously research and share insights into world standards and best practices.
Essential Qualification
Matric / Grade 12 / National Senior Certificate.
National Diploma or Advanced Certificate in a Design discipline such as product, industrial, service, interaction, digital equivalent NQF level 6 qualification.
Minimum Experience Level
Minimum of 2-3 years of technical design experience or customer-focused experience at scale
Track record of delivering, high-quality design projects, with strong customer impact.
Experience conducting audience and usability research including benchmarking, heuristic reviews, surveys, analytics, stakeholder interviews, focus groups, contextual inquiry,
and usability testing
Ability to communicate ideas through drawing, digital tools, prototyping, model making, journeys, etc.
An understanding and execution of Information Architecture.
An understanding of current SEO, accessibility and web practices.
Skills
Ability to ensure all copy follows brand and style guidelines.
Basic understanding of either Product or Service design.
Understanding and proven ability in user experience design, user interface design, service design, customer research prototype engineering, or content strategy.
Problem-solving skills – ability to work tirelessly and think creatively in order to find solutions to problems that result in great customer experience.
Literacy of design tools specific to a discipline.
Understanding of the importance of data and insight in defining solutions and the ability to use data in decision-making
Awareness of new and emerging design trends and patterns in the specific design discipline.
Experience in understanding design at scale.
An understanding of the digital marketing and commercialisation lifecycle, governance and implementation within web.
Experience in including and collaborating with the content team as a key focus and driver for client experience and education.
Current SEO and accessibility best practices.
Type of Exposure
Solid understanding of design tools: Sketch and Adobe Creative Suite (Photoshop & Illustrator)
Solid knowledge of prototyping with InVision
Basic front-end development understanding (HTML & CSS)
Basic understanding of product development life cycles and methodologies (Agile, Lean etc)
Experience in design practice of Omni-channel product development so as to attain seamless UX through service design thinking practice.
Solid understanding of working in a CMS, Adobe Experience Manager knowledge is beneficial.
Adobe Analytics Experience is beneficial.
Technical / Professional Knowledge
Understanding of Interaction Design.
Understanding of colour, typography and layout.
Knowledge of working on Apple MAC.
Understanding of Service Design.
Understanding of User-Centered Design.
How to Apply
For more information and job application details, see; Nedbank Product Designer - Commercialization Jobs in South Africa
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