Nedbank Delivery Lead Jobs in South Africa
Nedbank Delivery Lead Jobs in South Africa
Job Purpose To manage (end to end) the strategy; planning; organising; negotiating; staffing directing and controlling of all aspects of projects or programmes for a portfolio in ensuring the successful implementation of IT Projects and to realise the business cluster strategy.
Provides expert advice and counsel to functional/ and non functional user personnel and project teams on the most complex aspects of integration of logical groupings of technologies.To facilitate agreed solution and ensure the solution meets business requirements with minimal impact to the stability of the IT environment.
Job Responsibilities
Assist in defining the operational business requirements of the business (KPI'S, SLA's processes and procedures and reporting ) through translating organisational strategy into functional strategy and assigning accountability to relevant stakeholders
Effectively manage the delivery of services to the stakeholders by establishing governance forums and by understanding, assessing and managing escalated risks associated with programmes and projects
Optimise the effectiveness of resources through modelling capacity requirements across full portfolio and by understanding and communicating impact of capacity requirements
Ensure optimal organising of environment by specifying the nature of capacity requirements in alignment with strategic priority and by actively managing the capacity of the project managers in the team and negotiate where capacity constraints occur
Ensure effective optimisation of systems, processes and technology by doing route cause analysis and taking corrective measurement and ensuring standards defined per technology with regard to integrations are adhered to
Take responsibility for implementation of programme and project governance that aligns to project methodologies, processes and project disciplines
Define and agree service level of operational and call centre support - including support and maintenance, application health and stability
Ensure optimal team delivery by considering and making amendments to processes, structures, operating models and business plans
Ensure transformational target are met through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list for department
Contribute to a culture conducive to the achievement of transformation goals and support business strategies that improve the corporate image by ensuring self, managers and team participation in Nedbank culture building initiatives
Deliver a world class service through others by ensuring a client centric culture through required interventions.Identify areas of resource inefficiencies and promote optimisation through promoting multi-skilling and addressing capacity gaps by reviewing and improving work processes
Manage branch budget (recoveries of staff incl) through responsible budget planning and management and by driving efficiencies
Ensure project
execution of the end to end life cycle of all portfolio programmes and projects relating to the implementation of IT projects according to the project methodology and strategy.Ensure successful project delivery by dealing with escalated project issues, non delivery conflicts and integration
Enhance the credibility of the function by reviewing project metrics and by meeting with the project managers to give direction to project execution
Successful execution of Innovation and Technical projects through the Project Management Office
Coordinate with project managers and project leads to define scope, resource requirements, budgets and timelines
Delegate tasks to project managers and teams. Manage priorities against available capacity
Oversee the design, testing, and deployment processes
Intervene when development is behind schedule
Run Lean / Agile processes and ceremonies
Qualifications
Essential Qualifications - NQF Level.
Matric / Grade 12 / National Senior Certificate.
Preferred Qualification
Matric and relevant tertiary qualification.
MMP or equivalent.
Essential Certifications
Formal accreditation in professional field where applicable
Type of Exposure
Provided Administrative Support
Achieved Client and Relationship Results
Achieved transformation and innovation results
Built and maintained stakeholder relationships
Designed Workforce Planning Solutions
Developed and Implemented Communications Strategy
Minimum Experience Level
10 - 15 years experience in an IT environment (across IT disciplines) of which at least 2 years in a feeder area to this role
Technical / Professional Knowledge
Budgeting
Business administration and management
Business principles.
Business terms and definitions.
Capacity planning.
Change management.
Client service management.
Communication Strategies.
Diversity management.
Employee training/development.
Financial Accounting Principles.
Governance, Risk and Controls.
Organisational behaviour theory.
Principles of project management.
Relevant regulatory knowledge.
Stakeholder management.
Strategic planning.
Talent management.
Business writing skills.
Management information and reporting principles, tools and mechanisms.
System Development Life cycle(SDLC).
Role relevant related technologies.
ITIL
IT Concepts.
Business Process.
Products and Services.
Behavioural Competencies
Building Partnerships.
Facilitating Change.
Inspiring others.
Business Acumen.
Driving for Results.
Selecting Talent.
Delegation and Empowerment.
How to Apply
For more information and job application details, see; Nedbank Delivery Lead Jobs in South Africa
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