Nedbank Business Manager - Banking Johannesburg Jobs in South Africa

Nedbank Business Manager - Banking Johannesburg Jobs in South Africa

Job Purpose

To create and increase revenue and economic profit from new and existing clients in order to achieve the banks strategic objectives and create shareholder value.

Job Responsibilities

Be primary point of contact for clients by being accessible according to Nedbank client service strategy. Regular proactive interaction with clients to build and maintain relationships in line with business unit strategy.

Conduct regular portfolio reviews with clients to ensure optimum value and client retention. Identify potential new clients through prospecting to increase client base and grow market share.

Engage with collaborative partners through collaboration forums and networks.

Analyze customer satisfaction survey results to identify problems. Suggest improvements and implement action plans aligned to divisional customer service strategy to improve efficiencies and outputs.

Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals

Conduct business activities in line with internal and external service level agreements.

Ensure service level agreements are adhered to by following business unit process and procedure

Grow revenue through acquisition activities and cross sell and up sell to achieve financial targets. Manage costs and impairments to minimise revenue leakage and losses.

Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Understand role relevant systems and processes and implement to minimise risk.

Conduct all activities in accordance with regulations and corporate governance guidelines to avoid risk.

Complete and submit relevant reports in accordance with operational requirements

Experience Level

4-5 years' Relationship management experience in the financial sector a must

2-3 years’ experience in Business

Acquisition essential

Experience in a Sales and Deal Origination related to a Corporate Client Portfolio within a Banking / Financial Services environment would be advantageous

Requirements

NQF Level 6 or Higher in a Financial or Business related field essential

Matric / Grade 12 / National Senior Certificate

Valid driver's license and own reliable transport is essential

Type of Exposure

Conducting gap, needs and root cause analysis

Analysing and interpreting, situation, qualitative and quantitative data that requires an evaluation of multiple factors

Identifying trends

Drafting and checking accuracy of reports and records

Writing business proposals Preparing and delivering presentations

Communicating complex information – written and orally

Developing ways to minimise risks

Working with a group to identify solutions to a problem

Successfully selling banking solutions

Building and maintaining effective cross-functional relationships with internal and external stakeholders

Influencing stakeholders to obtain buy-in for concepts and ideas

Technical / Professional Knowledge

Banking knowledge and procedures

Business writing, terms and definitions, acumen, and principles

Communication Strategies

Data analysis

Industry trends

Principles of project management

Relevant regulator, software, and systems knowledge

Research methodology

Decision-making process

How to Apply

For more information and job application details, see; Nedbank Business Manager - Banking Johannesburg Jobs in South Africa

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