NCBA Senior Manager - Bank Applications Jobs in Kenya

NCBA Senior Manager - Bank Applications Jobs in Kenya



Job Purpose Statement

The Senior Manager, Bank Applications’ role is to plan, organize, and manage staff and overall
operations that facilitate the stable operation of the bank’s enterprise applications which include, IBPS, Treasury and brokerage, Loan Origination and Collection, Investment Banking and Bancassurance Systems. The role also requires oversight of the product development implementations within the bank in relation to the mentioned systems.

In collaboration with external vendors, system experts and information security experts the
Senior Manager, Bank Applications’ will schedule and direct activities to resolve enterprise applications software and service problems in a timely and accurate fashion according to agreed SLA.

Key Accountabilities (Duties and Responsibilities)

Application Management

  • Manage and set priorities for design, maintenance, development and evaluation of the SWIFT/AML Application systems Manage Service Agreements with vendors, Budgets and Supplier Contracts Service Management

  • Provide leadership and management oversight for the Enterprise Application Operations to ensure projects, problems, service requests and escalations are dealt with according to defined set of policies, processes, procedures and SLA's.

    IT Application Security and Governance

  • Efficiency and Effectiveness of the Bank’s Enterprise Applications (systems, controls and procedures) with regard to protection against exposure to and impact of risks associated with data loss, corruption and/or unauthorized access

    Business continuity management

  • Provide and execute detailed Disaster recovery plans and procedures for the managed payment platforms, i.e. SWIFT and AML

    People leadership

  • Manage and provide leadership to staff involved in the Payments Applications support operations including doing their performance appraisal reviews and goal setting

    Ideal Job Specifications

  • University degree in computer science. Master’s degree would be an added advantage.

  • ITIL Intermediate and other relevant professional qualifications in ICT field.

  • Project Management Certification: PMI or Prince 2 will be an added advantage

  • Five to Six years’ experience in Application support in medium to large organizations.

  • Minimum 5 years working experience with a hands-on role in implementing and supporting Enterprise Applications e.g. Calypso, APX/MOXY, IPEN, Newgen IBPS

  • Three years in a supervisory role.

    How to Apply

    For more information and job application details, see; NCBA Senior Manager - Bank Applications Jobs in Kenya

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