NCBA Group Senior Manager, Core Banking Systems Support Jobs in Kenya

NCBA Group Senior Manager, Core Banking Systems Support Jobs in Kenya

Job Purpose Statement

The Senior Manager, Core Banking Support role is to plan, organize, and manage staff and overall operations that facilitate the stable operation of the bank’s Core Banking and related system Operations.

This includes developing, maintaining, supporting, and optimizing Core Banking Operations. In collaboration with external vendors, system experts and information security experts the Senior Manager, Core Banking Systems Support will schedule and direct activities to resolve core banking software and service problems in a timely and accurate fashion.

[Key Accountabilities (Duties and Responsibilities)

Application Management

Manage and set priorities for design, maintenance, development and evaluation of Core Banking and other Core Banking Application related systems Manage Core Banking Service Agreements with vendors, Budgets and Supplier Contracts

Service Management

Provide leadership and management oversight for the Core Banking Application Operations to ensure projects, problems, service requests and escalations are dealt with according to defined set of policies, processes, procedures and SLA's

IT Application security and Governance

Efficiency and Effectiveness of the Core Banking Technology Applications (systems, people, policy, controls and procedures) with regard to protection against exposure to and impact of risks associated with data loss, corruption and/or unauthorized access Senior Manager, Core Banking Systems Support

Business continuity management

Provide and execute detailed Disaster recovery plans and procedures for Core Banking and other critical

business applications

People leadership

Provides effective leadership to the core banking systems unit, ensuring competency development, succession planning and conducting performance appraisal

Ideal Job Specifications

• University degree in computer science. Master’s degree would be an added advantage.

• ITIL Intermediate and other relevant professional qualifications in ICT field.

• Project Management Certification: PMI or Prince

• Six years’ experience in Application support in medium to large organizations.

• Six years’ experience supporting T24

Ideal Job Specifications

• Four years’ experience in Database Administration – Oracle, MySQL and Microsoft SQL

• Four years’ experience in Core Banking Software Design and Development Three years in a supervisory role.

• Working experience in a bank or other financial services organization.

• Experience in Management of Support Contracts, RFP’s and Third party support providers.

How to Apply

For more information and job application details, see; NCBA Group Senior Manager, Core Banking Systems Support Jobs in Kenya

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