NCBA Group Senior Manager, APP Development Jobs in Kenya

NCBA Group Senior Manager, APP Development Jobs in Kenya

Job Purpose Statement

The Senior Manager, APP Development role is to plan, organize, and manage staff and overall operations that facilitate the design, development, maintenance and management of the banks cross-platform customer service channels including Mobile App (Android/IOS).

This includes managing a team in developing, maintaining, supporting, and optimizing the
platform and any other any integrations to third-party systems.

The role delivers business strategy by providing reliable, user friendly and platform independent customer access point to bank services. In collaboration with external vendors, system experts and information security experts the Senior Manager, APP Development will schedule and direct activities to implement business changes in the APPs and resolve service problems in a timely and accurate fashion.

The role requires prototyping skills, excellent interpersonal skills, the ability to guide and lead an agile team, to manage competing priorities, design solutions as part of a larger roadmap and to be hands on in supporting implemented technologies as well as new technologies.

Key Accountabilities (Duties and Responsibilities)

APP Development

Manage and set priorities for design, maintenance, development and evaluation of Mobile APP.

Manage Service Agreements with vendors, Budgets and Supplier Contracts

Service Management

Provide leadership and management oversight for the APP development to ensure projects, problems, service requests and escalations are dealt with according to defined set of policies, processes, procedures and SLA's

IT Application security and Governance

Efficiency and Effectiveness of the APP development (systems, people, policy, controls and procedures) with regard to

protection against exposure to and impact of risks associated with data loss, corruption and/or unauthorized access

Business continuity management

Provide and execute detailed Disaster recovery plans and procedures for API banking and other critical business applications

People leadership

Provides effective leadership to the APP development unit, ensuring competency development, succession planning and conducting performance appraisals

Ideal Job Specifications

University degree in computer science. Master’s degree would be an added advantage.

ITIL Intermediate and other relevant professional qualifications in ICT field.

Project Management Certification: PMI or Prince 2

Experience working with RDMS – Oracle, MySQL and Microsoft SQL

Six years’ experience in Mobile APP Design and Development in medium to large organizations using C# and Flutter.

Three years in a supervisory role.

Working experience in a bank or other financial services organization.

Experience in Management of Support Contracts, RFP’s and Third party support providers.

Experience working with T24 core banking system will be an added advantage

How to Apply

For more information and job application details, see; NCBA Group Senior Manager, APP Development Jobs in Kenya

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