NCBA Group Manager, Fraud Risk Management Jobs in Kenya

NCBA Group Manager, Fraud Risk Management Jobs in Kenya

Job Purpose Statement

The position is responsible for the bank’s Fraud Risk Management Programs. This includes, Fraud risk assessment reviews, MIs and exception reports reviews, aggregate & residual fraud risk reporting, providing assurance that fraud risk adheres to approved risk appetite and providing industry guidance/reporting around emerging fraud risk threats and trends, conducting fraud risk
awareness campaigns and training.

Key areas of focus is to assist businesses with implementing initiatives & processes to minimize fraud losses.

Key Accountabilities (Duties and Responsibilities)

Output Financial

Support and oversee the development of management information to enhance visibility of fraud events and losses, ensuring qualitative and quantitative reporting.

Undertake research on fraud patterns by tracking confirmed fraudulent transactions to develop rules to prevent and detect fraud.

Monitor FRM system activities to generate daily, weekly and/or monthly reports identifying trends and or potential fraud activities.

Ensure management is appropriately informed of all fraud related activities and any significant concerns and provide appropriate mitigation plans.

Contribute to the development and implementation of Fraud Risk Processes, Systems, Tools, Policies, Standards, and Procedures to optimize fraud prevention and detection to minimize fraud losses.

Ensure BAU Operational cost containment
Internal

Business processes

Oversight on proactive Fraud Risk Management Program using data extraction, data analytics and information management reporting.

Daily core banking systems monitoring reviews e.g. FRM system, BI, SIEM exception reports summarized into Risk MI report to be shared with management.

Develop the annual FRM Testing schedule that includes development and implementation of Fraud Risk Assessments, Testing and Quality Assurance.

Develop a QA program that assesses the effectiveness of the procedures developed and used by the operational units managing fraud risk.

Track emerging FRM legislation and regulation relevant to the Region. As appropriate, in partnership with the business, develop and implement new policies, procedures and controls in order to address new legislative or regulatory requirements

Participate in development and monitoring of product life cycle to maximize the efficiency, effectiveness and overall quality of products.

Perform post fraud control reviews to identify and make appropriate recommendations to remediate any control environment fraud and or misconduct gaps.

Track unresolved items to provide a record of activities and support identification of trends or persistent issues.

Industry and bank fraud trend reviews and reporting.

Effective utilization of fraud detection systems, tools and reports to prevent, detect and mitigate frauds.

Design and implement an effective fraud awareness programs across the business

Undertake evaluation of effectiveness for existing fraud risk management strategies, systems and processes and initiate relevant improvements

Lead ad hoc project work to implement new systems, work processes, technologies and drive adoption of new initiatives.

Carry out reviews and or as may be assigned on all potential fraudulent activities with focus on root causes reviews and follow up on issues closure.

Service Management

Effectively communicate emerging and/or changing fraud risk and related control opportunities and enhancements to senior management.

Build and maintain credible relationships with internal and external stakeholders in prevention and mitigation of fraud incidents.

Attend to scheduled engagement meeting with the business/stakeholders effectively on all matters relating to fraud risk.

Recommend changes to Fraud Detection System parameters optimizing fraud detection while minimizing negative customer impact.

Resolve customer issues within the scope of existing service level agreements.

Insightful and value adding controls monitoring Collaborate with appropriate internal stakeholders to develop and perform key risk Indicators reporting.

Learning and Growth

Coordinate training to develop and maintain knowledge, skills and capability.

Competence development by identifying and communicating training needs to improve personal performance

Undertake other

responsibilities as may be assigned by management from time to time.

Training to develop and maintain knowledge, skills and capability.

Foster Team spirit and positive work environment

Ideal Job Specifications

Academic:

Undergraduate degree – minimum upper 2nd class honours and added advantage for a person with
the following disciplines: Computer Science/Information Technology, Finance/Accounting, Economics, Actuarial Science or Criminal Justice.

Professional:

Proficiency in information technology T24 is a must

Professional qualifications in Fraud Risk Management, Systems Audit, Data Analytics will be an added advantage

Proficiency in information technology and relevant Information Security Certification i.e. CISSP, CISA / CISM, ISO/IEC 27001 will be an added advantage

Familiarity with wide array of fraud tools, applications and solutions

Good understanding of CAAT’s (Computer assisted auditing tools) will be an added advantage

Desired Work Experience

Minimum 5 years of analytics experience in financial industry or Financial Crime Risk Management or risk operations.

Familiarity with wide array of banking Fraud Analysis tools, applications and solutions.

Ideal Job Specifications

Excellent communication (oral/writing) and presentation skills

The ability to identify, assess, monitor, control and mitigate fraud risks i.e. excellent analytical skills.

Ability to develop and implement critical Fraud Risk Assessment, Testing and QA programs.

Awareness and understanding of the wider business, economic, market environment and
regulatory framework in which the NCBA Bank operates

Technical competencies

Knowledge of the banking system applications e.g. T24 system, card systems, Credit systems,
banking operations etc.

Good understanding of information technology (IT) to able to analyse system data in respect to
computer related transactions. Methodical approach to investigations with a flair for facts when
analysing or extracting (data-mining) system information.

Ability to develop new insights from the available data using scripting languages.

Professional qualifications in Fraud Risk Management, Systems Audit, Data Analytics, Database Administration and programming

Exposure to and familiarity with different analytical techniques (Linear and Logistic Regression, Clustering Techniques, Neural Network, Decision Trees, etc.) will be an added advantage

Familiarity with wide array of fraud tools, applications and solutions (FICO, VISA, TSYS Falcon, VRM, Card Guard, Detica, Netguardian etc.)

Understanding of the Criminal Law

Demonstrated in-depth working innovative knowledge to addresses broadly defined problems by
developing new solutions as business context changes.

Behavioural Competencies

Being reliable, responsible, and dependable, and fulfilling obligations.

Creativity and innovativeness to develop new ideas for and answers to work-related problems.

Willingness to lead, take charge, and offer opinions and direction

Using logic to identify strengths and weaknesses of alternative solutions or approaches to fraud risk prevention and mitigation.

Self-empowerment to enable development of open communication, teamwork and trust that is
needed to support true performance and customer-service oriented culture.

Strong interpersonal skills with the ability to interact with all levels of internal and external
stakeholders.

Ability to work under pressure, remain objective and ability to meet deadlines

Ability to work autonomously with minimal oversight.

Ability to solve complex problems in a complex environment, translating business problems into
recommendations that have measurable business impact.

Willingness to take on responsibilities and challenges

Honesty and integrity

How to Apply

For more information and job application details, see; NCBA Group Manager, Fraud Risk Management Jobs in Kenya

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