NCBA Group Core Banking Analyst Jobs in Kenya

NCBA Group Core Banking Analyst Jobs in Kenya

Job Purpose Statement

To provide effective and efficient 1st and 2nd level user support, patch management and application administration with respect to the T24 Core Banking application, all its related interfaces and other Business Applications e.g. Turnkey, Credit Applications, Chequepoint.

This includes support for projects and changes carried out on any of these applications In collaboration with external vendors, system experts and information security experts the Core Banking Specialist will schedule and direct activities to resolve Core Banking software and service problems in a timely and accurate fashion according to agreed SLA.

Key Accountabilities (Duties and Responsibilities)

Application Development

Support the product ideation process, development lifecycle, and go to market efforts of proposals selected to move forward within the development lifecycle

Manage specific application quality assurance and help desk activities including the tracking of bug reports, change requests and ensuring their timely resolution

[Incident / Problem Management

Resolve any incidents causing interruption of service in the quickest and most effective way possible according to defined SLA's.

Investigate the underlying causes of any real or potential anomalies in Core Banking system and define possible solutions to anomalies. Put forward requests for changes (RFC) needed to re-establish quality of service.

Carry out post-implementation reviews (PIR) to ensure that the changes have brought about the desired results without causing side effects

Change Management

Evaluate and plan for changes to managed application system and ensure established change management procedures and ensuring the quality and continuity of the service at all times

Configuration Management

Controlling all elements of Core Systems infrastructure configuration with a sufficient level of detail and managing this information using the configuration database (CMDB).

Business Continuity Management

Flag areas having inadequate DR, work with IT Infrastructure and Manager Core Systems towards mitigating actions where applicable to enable business operations if BAU fails (specific to IT Core Systems). Test and Document Disaster Recovery Procedures

Job Dimensions

Stakeholder Management: key stakeholders that the position holder will need to liaise/work
with to be successful in

this role.

Internal

All Business Units

External

Customers

Host to Host / IMT Partners

Revenue Authorities – KRA/TRA/RRA/URA

Regulatory Authorities – CBK/BOU/BOT/KBA

System Vendors

Work cycle and impact: time horizon and nature of impact (Planning)

1 Months – 3 Months

Ideal Job Specifications

Degree in Computer Science or relevant IT degree from a University with a reputable
curriculum.

Oracle, Unix and core banking system knowledge

Proven experience in supporting a core banking application for at least three years

Ideal Job Specification

1 years practical proven experience in support and troubleshooting of T24, web technology
and programming in Info-basic.

Proven Experience in Jboss / Tomcat or IBM Was Web Application Management

Proven experience in systems analysis, design, implementation and support.

Proven knowledge of banking operations, operations in business units and business impact
analysis.

Thorough knowledge of the Bank’s core systems

Thorough knowledge of the Bank’s data

Thorough knowledge of information security architecture and processes

Key Requirements

An ability to work autonomously and independently

Ability to prioritize tasks and stay focused on each task

Strong verbal and written communication skills with proven ability to express solutions clearly.

Willingness to adapt quickly to change.

Proven experience in managing systems development projects.

Proven experience in achieving goals within tight deadlines and budgets.

Excellent interpersonal, communication and presentation skills.

Proven ability to work in a team environment (hardworking, flexible and cooperative)

High energy level and drive for results.

Strong problem solving skills.

Ability to take initiative without supervisory direction.

How to Apply

For more information and job application details, see; NCBA Group Core Banking Analyst Jobs in Kenya

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