NCBA Group Business Performance & Reporting Manager Jobs in Kenya

NCBA Group Business Performance & Reporting Manager Jobs in Kenya

Job Purpose Statement

The main purpose of this role is to support Corporate Group Director’s office in Strategy development and implementation, sales development and management, portfolio and market analysis and
performance management as well as offer project management support to ensure effective and
timely implementation of Business Units strategic projects.

In particular, ensure that activities being implemented align to the Bank’s overall strategic objectives and budgets. To work with senior leadership to chart the course, expand business by facilitating the implementation of strategic initiatives that the Group Corporate Banking should be focused on. This includes the defined and approved target market that supports the bank’s capital allocation, revenue and balance sheet targets and facilitate the development of different strategies for growth and increased profitability at portfolio level.

The role will also provide direct support to Corporate Banking Division by preparing reports that provide analytical insights for business analysis and performance measurement. This includes examining cash flow and financial statements to generate summary reports, developing financial models and preparing forecasting reports for financial projections.

The role also works alongside other business analysis units across the bank to prepare ad hoc analyses for change projectsin aid of decision making.

Key Result Areas

Financial

This position is responsible for supporting the achievement of corporate’s financial returns through facilitation of budgets and targets, tracking, and monitoring the achievement
thereof.

Analytics and Reports Management

Coordinate, facilitate & review data, insightful and timely reports that can be used to make appropriate decisions.

Facilitate budgeting, target setting and cascading.

Strategic

This position is responsible for collaborating with internal and external partners to develop and oversee implementation of Business Unit’s strategies that result in growth and return
on value in line with shareholder expectations. This includes providing insightful feedback on products and solutions that help in the customisation and development of new products /solutions.

Strategy, Change and Execution

Act as lead strategy definition and implementation coordinator,

Track and monitor implementation,

Prepare strategy and business review & update reports.

Customer Experience

This position is responsible for driving customer satisfaction through providing insightful analysis and reports to the department that help drive great experiences for their customers.

Processes & Procedures

This position is responsible for adhering to approved policies and procedures and providing feedback on the same so as to keep them competitive. The jobholder will embrace a digital way of working that results in efficient and impactful engagement and accurate delivery of service.

Learning and growth

Delivering the performance objectives set and managing his/her own learning and development to build capacity and avail him/herself for coaching and training opportunities.

Level of own development plan maintenance.

Own competency score.

Operating Environment

The position is based in an office environment but allows for remote working. The position holder may work outside the office environment; in the field visiting clients, meeting with industry stakeholders, making presentations in various forums, etc.

Financials, strategy and business management

Facilitate the setting of annual targets in line with business plans & ensure all these are cascaded and understood by the teams.

Facilitate effective communication and coordination within the business unit and with other departments to ensure quick problem resolution in an effective and efficient manner.

Balance Sheet and Revenue targets as will be defined for the business unit and specific portfolios.

Level of growth in market share.

Actively engage with the relevant stakeholders to ensure measurement is continuously improved and maintained in line with the strategic intent of the Business Unit.

Analysis prepared for Sector Heads

Pre-meeting briefs to Industry Heads on sector/industry performance.

Weekly balance sheet performance per Relationship Manager – The report highlights weekly portfolio performance against

budget, key movements and gap to achieve set target.

Monthly performance report per Relationship Manager. The report covers financial and non-financial deliverables.

Balance sheet and total revenue performance against set target. Efficiency ratios per Relationship Manager’s portfolio are assessed and recommendations elaborated.

Use of digital workflows and processes to achieve efficient, impactful engagement with our customers and accurate delivery of service. The report addresses count (number of call reports per month, account plans, etc.), SLA and quality of account plans and call reports logged in CRM on monthly basis.

Updated 12 months profitability report per customer.

The report is updated on monthly basis in liaison with BI team.

Timely, accurate, relevant reports and analyses in the agreed format.

Analysis for GD- Corporate Banking office Reporting

Coordinate comprehensive reporting to Group Director’s office.

Utilise the MIS system for continuous tracking of own performance, monitoring of customer satisfaction and provision of management / statutory reports as applicable.

Prepare and submit reports to the relevant stakeholders within agreed format and timelines (daily, weekly, monthly, quarterly).

Present reports that facilitate informed and sound decision-making.

Trends, insights and concerns with recommendations clearly elaborated.

Facilitating business planning sessions across Corporate Banking Division, providing insights on historical financial performance, walkthrough on peer performance and preparing forecast drafts.

Modeling business performance based on historical data and make recommendations such as optimal balance sheet growth targets, monthly forecasts/projections based on YTD run rate, etc. to business heads.

Prepare and update the Pipeline Report & Target Market Lists for Corporate. This includes ensuring deal pipelines, month to date asset drawdown reports and deals at target market stage are kept updated on a weekly basis. The report feeds into all other reports consumed at department level, senior management level and board committees.

Timely, accurate, relevant reports and analyses in the agreed format.

Qualification

Bachelor’s degree in mathematics, actuarial science, statistics, computer science or related field from a recognized accredited university.

Experience

At least 6 years’ experience working in the area of data analysis in a role requiring:

Ability to understand business at a level of detail that enables them to identify and document
business requirements and address critical issues;

Adeptness at queries, report writing and presenting findings as well as oral and written
communication skills;

Demonstrated understanding of the design and development of reporting tools and dashboards;

Knowledge of statistics and experience using statistical packages for analysing large datasets (Excel, SPSS, SAS etc.),

Strong analytical, critical thinking and problem solving skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with a very high level of attention to detail and accuracy; and

Ability to organise, plan and prioritise assignments within multiple projects and to work with minimal direction and be very flexible to coordinate complex activities that are often subject to rapid or extensive changes; and the ability to work well within a team.

Should have good leadership skills.

Should have very good knowledge of the financial industry and commercial awareness.

Should have experience with risk management and compliance.

Experience in project management and relationship management is essential.

Should have very good attention to detail.

How to Apply

For more information and job application details, see; NCBA Group Business Performance & Reporting Manager Jobs in Kenya

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