National Transport and Safety Authority Jobs in Kenya

The National Transport and Safety Authority (NTSA) is a State Corporation established through an Act of Parliament; Act Number 33 of 26th October 2012.

The Authority is mandated with effectively managing the road transport sub-sector, minimizing road traffic accidents and loss of lives resulting therefrom.

NTSA seeks to recruit qualified persons for the following positions:

Manager, ICT Projects- REF: NTSA/02/2017/06.

Reporting to the Deputy Director, ICT, the Manager, ICT Projects will be responsible for the development, documentation, review and improvement of operational processes and procedures that cover all areas of the ICT Infrastructure to ensure that they are fit for purpose, in line with ISO 27001 and ITIL standards and are kept complete, current and accurate.

Duties and Responsibilities

Ensure that the ICT Infrastructure team keeps the ICT infrastructure secure from internal and external threats and that all privileges are proactively managed;

Responsible for ensuring that the ICT infrastructure team completes the lifecycle planning, installation, testing, upgrading, control and management of all configuration items of the ICT infrastructure including all documentation, software, hardware and firmware assets, including information relating to the configuration items, their dependencies and relationships;

Ensure that the ICT Infrastructure team designs, implements, maintains and test strategies, procedures and contingency plans for all systems, data and components;

Manage the ICT Infrastructure team to ensure that appropriate action is taken to investigate and resolve all reported incidents and problems associated with the ICT infrastructure in line with Service Level Agreements (SLVA); and

Proactively manage customer requirements and expectations via regular communications at all levels and implementation of action plans to improve the customer ICT experience to maintain high levels of customer satisfaction.

Qualifications & Experience

To be appointed to this role, the successful candidate must possess the following key requirements;

Bachelor’s degree in Computer Science, Information Systems or Information Technology from an institution recognized in Kenya;

Master’s degree in a relevant field from an institution recognized in Kenya;

A minimum of ten (10) years professional IT experience, three (3) of which must have
been at the level of Deputy Manager, ICT or a comparable and relevant position;

Member of a professional body;

Experience in Project Management;

Experience in managing a team from a large corporate environment; and

Experience in negotiating large contracts and services necessary.

Certifications

Microsoft Certified Professional / ITIL / SQL and/or Oracle Certification.
Skills and Competencies

Familiar with a variety of concepts, practices, and procedures related to ICT;

Strong communication/customer service skills to resolve problems with stakeholders/users/vendors;

A wide degree of creativity;

Business problem solving skills - analysis and synthesis;

Ability to lead multidisciplinary teams in an environment conducive to continuous change,
learning, creativity and innovation; and

A strategic thinker with an eye for detail.

How to Apply

If you possess the required skills and competencies, please submit your typed application, detailed Curriculum Vitae and Testimonials indicating three referees, National Identification card, current and expected remuneration, mobile phone contacts, a valid Tax Compliance Certificate, HELB clearance certificate, current Certificate of Good Conduct from Criminal Investigations Department and Ethics and Anti-Corruption Commission so as to reach us on or before 28th April,2017 and addressed to:

Director General
National Transport and Safety Authority
Hill Park Plaza, Upper Hill Road
P.O. Box, 3602 -00506
NAIROBI.

For more information and job application details, see; Manager, ICT Projects- REF: NTSA/02/2017/06.]

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NTSA is an Equal Opportunity Employer. Persons with Disability are encouraged to apply.
Canvassing of any nature will lead to automatic disqualification.

Manager, ICT Infracture Services- REF: NTSA/02/2017/07.

Reporting to the Deputy Director, ICT, the Manager, and ICT Infrastructure Services will be
responsible for the provision of technical support of the ICT infrastructure, communications and
mobilizing systems, including architectural design, functionality and security.

Duties and Responsibilities

Responsible for ensuring

the ICT Infrastructure Team complete the life cycle planning installation, testing, upgrading, control and management of all configuration items of the ICT infrastructure including all documentation, software, hardware and firmware assets, including information relating to the configuration items, their dependencies and relationships;

Ensure that all records are complete, current and accurate;

Manage the ICT Infrastructure Team to ensure that appropriate action is taken to investigate and resolve all reported incidents and problems associated with the ICT infrastructure in line with Service Level Agreements;

Ensure that such incidents and problems are fully documented. Co-ordinate the implementation of remedies and preventative measures to address such incidents and problems;

Manage the assessment, analysis, documentation and implementation of all changes to the configuration items of the ICT infrastructure;

Document and Implement appropriate processes to manage and report on all changes.

Maintain complete, current and accurate records of all changes to the ICT infrastructure;

Responsible for ensuring the ICT Infrastructure Team design, implement, maintain and test strategies, procedures and contingency plans for all systems, data and components to ensure ICT services are restored in a timely fashion in the case of a disaster; and

Ensure the strategies, procedures and plans are complete, current and accurate. Organize regular testing of disaster recovery plans and document outcomes.

Qualifications & Experience

To be appointed to this role, the successful candidate must possess the following key requirements;

Bachelor’s degree in Computer Science, Information System or Information Technology from an institution recognized in Kenya;

Master’s degree in a relevant field from an institution recognized in Kenya;

A minimum of ten (10) years professional IT experience, three (3) of which must have been at the level of Deputy Manager ICT or a comparable and relevant position;

Be a member of a professional body;

Experience in Project Management;

Experience in supporting major infrastructure in public/private institutions;

Experience managing a team from a large corporate environment and

Experience negotiating large contracts and services necessary.

Certifications

Microsoft Certified Professional / ITIL / SQL and/or Oracle Certification.

Skills and Competencies

Familiar with a variety of concepts, practices and procedures related to ICT;

Strong communication/customer service skills to resolve problems with stakeholders/users/vendors;

A wide degree of creativity;

Business problem solving skills - analysis and synthesis;

Ability to lead multidisciplinary teams in an environment conducive to continuous change,
learning, creativity and innovation;

Willing and able to be on-call 24x7;and

A strategic thinker with an eye for detail.

How to Apply

If you possess the required skills and competencies, please submit your typed application, detailed Curriculum Vitae and Testimonials indicating three referees, National Identification card, current and expected remuneration, mobile phone contacts, a valid Tax Compliance Certificate, HELB clearance certificate, current Certificate of Good Conduct from Criminal Investigations Department and Ethics and Anti-Corruption Commission so as to reach us on or before 28th April, 2017 and addressed to:

Director General
National Transport and Safety Authority
Hill Park Plaza, Upper Hill Road
P.O. Box, 3602 -00506
NAIROBI.

For more information and job application details, see; Manager, ICT Infracture Services- REF: NTSA/02/2017/07.]

NTSA is an Equal Opportunity Employer. Persons with Disability are encouraged to apply.
Canvassing of any nature will lead to automatic disqualification.

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