National Marketers PLC Customer Support Officer Jobs in Ethiopia

General Job Description Summary

Serve as the first line of communication between the company and customers, offers administrative support across the organization, performs customer support services, ensures customer satisfaction and loyalty by consulting with, assisting and resolving a wide variety of requests, inquiries and issues, responsible for receiving and processing customer account payments, and receiving and processing service orders.

Job Requirements

B.A Degree in Secretarial Science & Office Management, Business Administration, or related fields.

2 years of proven work experience as a Customer Support Officer, Front Office Representative or similar role

Required Skills

Computer Literacy in MS-Office & E-mail is mandatory.

Hands-on experience with office equipment (e.g. fax machines & printers)

Fluency in English and Amharic both in Written & Verbal is mandatory.

Excellent Communication, Telephone, and Interpersonal skills.

Professional attitude and appearance.

How to Apply

Interested and qualified applicants can submit their application letter, CV, & copies of their credentials within 7 (Seven) work days from the date of the announcement of this vacancy to the company’s HR department at Kazanchis Palace Commercial Building (around Menaharia area) 6th floor during normal working hours including Saturday 8:30 A.M. – 12:30 P.M or via E-Mail: hrgs@national-marketers.com

Only short-listed candidates will be contacted.

For More Information: +251-115-57 30 10/11

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