National Defence University Principal Information, Communication Technology Officer Jobs in Kenya

National Defence University Principal Information, Communication Technology Officer Jobs in Kenya

Pursuant to the provisions of Section 35 (1)(a)(i) and Section 24 (4) of the Universities Act, 2012
(Revised 2020), National Defence University-Kenya invites applications from suitably qualified
persons to be considered for appointment to the position of Principal Information, Communication
Technology Officer.

Duties and responsibilities

Duties and responsibilities Principal Information, Communication Technology Officer (ICT
Officer) will entail and not be limited to:

Systems development, implementation, and allocation;

Coordinating systems development, implementation, and maintenance;

Ensure all Service Desk calls for the Technical Team conform to Standard Operating
Procedures (SOP) and be escalated where breaches occurred;

Provide technical and infrastructure support for the ICT environment;

Structured analysis and a creative approach to problem-solving;

Implementation of new infrastructure, technology acquisitions, software solutions, and upgrades;

Preparing progress reports on ongoing projects;

Evaluating systems and ensuring adherence to established ICT standards;

Training on and preparing staff performance reports;

Planning, monitoring and evaluating programme/activities;

Liaising with departments to ensure effective maintenance of ICT equipment as well as reviewing and evaluating hardware maintenance plans; and

Any other relevant duty(ies) assigned by Management.

Qualifications for the appointment

To be considered for appointment as Principal ICT Officer, one must have:

Bachelor’s degree in Computer Science/Information Communication Technology or
in Electronics/Electrical Engineering from a recognised institution;

Served in an equivalent or comparable position for at least three (3) years

in the Public Service or private sector;

Attended a management course lasting at least four (4) weeks;

Demonstrate strong interpersonal communication and organisational skills and ability to work effectively in a team environment;

Experience in client-level technical support in a demanding ICT environment;

Demonstrated professional ability, initiative and competence in organising and directing work;

The ability to be flexible and to work under pressure to meet deadlines in changing situations; and

Conversant with the workings and support requirements of ERP and E-learning systems.

Candidate will be required to present originals of the following documents during the interview:

National identity card;

Academic and professional certificates and transcripts;

Any other supporting documents and testimonials;

Recommendations from relevant professional bodies; and

Recommendations from at least three (3) referees should be submitted separately to the address provided below.

How to Apply

For more information and job application details, see; National Defence University Principal Information, Communication Technology Officer Jobs in Kenya

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