Nairobi City Water and Sewerage Company Vacancies

Nairobi City Water and Sewerage Company Director, Human Resource and Administration Services Vacancies


Ref: NCWSC2017-004
Location: Headquarters -Kampala Road Industrial Area, Nairobi.
Grade: 2
Reporting to: Managing Director

Duties and Responsibilities

• Recruitment and retention required talent for the company
• Management of cultural & behavioral change in the organization
• Ensuring compliance to Human Resources related regulations and statutes
• Developing the necessary Human Resources to achieve company objectives
• Management of industrial relations in the company
• Management of employees and organizational development programs.
• Ensure prudent management of employees performance and compensation
• Managing the Human Resource related risks
• Management of corporate occupational safety and health programs
• Management of employees payroll
• Ensure efficient & effective management of company fleet

Education, Professional Qualifications and Work Experience

• Bachelor’s degree in Social Science or its equivalent
• Masters’ degree in Human Resource Management
• Higher diploma in Human Resource Management or related field
• Member – Institute of Human Resource Management (IHRM)
• 10 years’ experience in Human Resource Management, three of which should be at
management level in an organization with at least two thousand employees.

Skills and Competencies

• Strong report writing, management, leadership and negotiation skills
• Ability to multitask in a strong-paced environment
• Must be a strong team player
• Competency in Human Resource Information Management System
• Competencies in performance management.
• Excellent interpersonal and communication skills

How to Apply

If you are the right person we are looking for, send your application in confidence clearly indicating the names and contacts of three referees, one of whom must be a current or former Employer. Attach copies of academic certificates and other relevant testimonials.

The envelope should be sealed and properly labeled on top with the job code of the position for which you are applying. The applications are to be sent or delivered to the address indicated below:-

Chairman, Board of Director,
Nairobi City Water and Sewerage Company Ltd,
Kampala Road, Off Enterprise Road, Industrial Area,
P.O. Box 30656-00100,
Nairobi - Kenya.


The deadline for submission of applications is 13th September 2017 before 4.00 pm

For more information and job application details, see; Nairobi City Water and Sewerage Company Director, Human Resource and Administration Services Vacancies




Nairobi City Water and Sewerage Company Director, Commercial Services Vacancies

Ref: NCWSC2017-003
Grade: 2
Location: Headquarters -Kampala Road Industrial Area, Nairobi.
Reporting to: Managing Director

Duties and Responsibilities

  • Ensure provision of timely and high quality customer services that meets or exceed their
    expectations
  • Ensure timely, complete and accurate reading and billing
    of services and revenue collection
  • Manage and supervise commercial aspects of the Company’s operations, particularly as they relate to meter reading, billing and customer enrollment
  • Develop short and long-term business strategies and operating plans that reflect the company’s goals and priorities
  • Ensure the provision of comprehensive commercial information systems, including upto-date customer database, to achieve the overall Company customer base objectives
  • Develop the directorates policies and procedures and action plans in line with overall company mission and objectives
  • Develop and implement a modern customer service charter meant to enhance services to the customers.

    Education, Professional Qualifications and Work Experience:

  • Bachelor’s degree in any field
  • Master in Business Administration
  • Postgraduate Diploma in Marketing or related field is an added advantage
  • At least 10 years’ experience, three of which must be at a management position in water utility.

    Required Skills and Competencies:

  • Strong report writing, management, leadership and negotiation skills
  • Excellent interpersonal and communication skills
  • Computer literacy and proficiency with standard office computer applications.
  • Ability to work under pressure and meet deadlines
  • A good understanding of complexities in developing systems for customer identification, billing, and motivating them and staff to cooperate in meter reading and revenue collection is necessary for this job.

    How to Apply

    If you are the right person we are looking for, send your application in confidence clearly indicating the names and contacts of three referees, one of whom must be a current or former Employer. Attach copies of academic certificates and other relevant testimonials.

    The envelope should be sealed and properly labeled on top with the job code of the position for which you are applying. The applications are to be sent or delivered to the address indicated below:-

    Chairman, Board of Director,
    Nairobi City Water and Sewerage Company Ltd,
    Kampala Road, Off Enterprise Road, Industrial Area,
    P.O. Box 30656-00100,
    Nairobi - Kenya.


    The deadline for submission of applications is 13th September 2017 before 4.00 pm

    For more information and job application details, see; Nairobi City Water and Sewerage Company Director, Commercial Services Vacancies

    For more Nairobi City Water and Sewerage Company Vacancies see - Page | 1 | 2 |

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