My World of Bags Brand Retail Coordinator (Intern) Jobs in Nigeria

My World of Bags Brand Retail Coordinator (Intern) Jobs in Nigeria



Background
  • We are a luxury fashion brand looking to expand the team with fresh talents who have the potential to grow with the company and bring a new light to an increasingly broadening team. We offer an inspiring, fast-paced and energetic workplace that encourages new ideas and creativity
  • We are looking for a Retail Coordinator (Intern) to ensure seamless retail operations
  • The ideal candidate will be responsible for establishing, maintaining and enhancing client relationships; as such the individual must have stellar interpersonal and organizational skills and handle all customer interactions with utmost professionalism.

    Responsibilities
  • Act as the first point of contact for all customers prior, during, and post-purchase; interact with customers using established guidelines.
  • Gain a deep understanding of the products and be able to recommend products to customers.
  • Understand the coding system of the finished goods and ensure that the goods are neatly packaged for seamless dispatch.
  • Oversee, manage and direct the daily activities of store executives and receive sales reports.
  • Receive firsthand information about the stages of production from the production supervisor and keep clients informed about the status of their orders.
  • Manage inventory of the finished goods i.e., regular inventory count, inventory restock, inventory receivable to prevent stock-out.
  • Ensure all customer information are attached to the dispatched goods i.e., accurate phone numbers and delivery addresses.
  • Analyze customer feedback and sales information to generate actionable insights.
  • Keep up-to-date on latest trends in delivering unique experiential customer service.

    Requirements
  • Degree holder with good knowledge of Microsoft Office packages.
  • 1-2 years experience as a customer service representative or call centre agent
  • Prior retail or sales experience with high-end fashion brands is an advantage.
  • Great communication skills with a posh and outgoing personality.
  • Basic knowledge of analytics and how to derive insights from data.
  • Action-oriented and committed to getting every aspect just right.
  • Excellent analytical, decision making and problem solving skills.
  • Ability to listen actively and pay attention to the smallest of details.

    How to Apply

    Interested and qualified candidates should send their CV to: funmilola@myworldofbags.com using the Job Title as the subject of the mail.

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