Multi-National Company Assistant General Manager Job in Nairobi Kenya
Our client, a multi-national company, is looking for a responsible Individual to fill the vacant position of Assistant General Manager.
The personnel will help the General Manager in areas of hiring and training sales associates, monitoring inventory and ordering merchandise based on demand.
You will also research competitive products and analyze consumer behavior to ensure all the products exceed client expectations.
The ideal candidate should have managerial skills with a sharp business mindset. You should also be skilled at organizing and solving problems.
Interpersonal and mediation skills will also be very useful, since you’ll often be acting as a liaison between managers, employees and customers.
Duties and Responsibilities
Assist the General Manager in planning and implementing strategies to attract customers
Coordinate daily customer service operations (e.g. sales processes, orders and payments)
Track the progress of weekly, monthly, quarterly and annual objectives
Monitor and maintain store inventory
Evaluate employee performance and identify hiring and training needs
Supervise and motivate staff to perform their best
Coach and support new and existing Sales Associates
Monitor retail operating costs, budgets and resources
Suggest sales training programs and techniques
Communicate with clients and evaluate their needs
Analyze consumer behavior and adjust product positioning
Handle complaints from customers
Research emerging products and use information to update the store’s merchandise
Create reports, analyze and interpret retail data, like revenues, expenses and competition
Conduct regular audits to ensure the store is functionable and presentable
Make
sure all employees adhere to company’s policies and guidelines
Act as our store’s representative and set an example for our staff
Qualifications Requirements:
Bachelor’s Degree Business Administration or relevant field; MSc/MA is a plus
Proven experience as a Manager, Assistant Manager or similar position
Experience with recruiting and performance evaluation processes
Over 6 years’ experience is required
Familiarity with financial and customer service principles
Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics
Proficient user of MS Office (MS Excel in particular)
Leadership and organizational abilities
Interpersonal and communication skills
Problem-solving attitude
Flexibility to work in shifts
How to Apply
Please only send your CV quoting the job title in the email subject (Assistant General Manager) to: recruit@executiveconnections.co.ke before 24th August 2018.
N.B: Please DO NOT apply if you do not meet the above minimum set selection criteria.
Only shortlisted candidates will be contacted for interviews.
N.B: We do not charge any fee for receiving your CV.
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