MTN Uganda Senior Manager – Corporate Performance Management Jobs in Uganda

MTN Uganda Senior Manager – Corporate Performance Management Jobs in Uganda

Mission/ Core purpose of the Job

The purpose of this position is to develop business strategies, define budgets and monitor enterprise performance in accordance with MTN Mobile Money’s company policies, procedures and contractual obligations.

The position will interface with Oracle workflows and non-Oracle workflows in order to ensure effective and efficient operations.

Main Job Functions:

Strategy Implementation

Assist in the creation of operational strategy in line with overarching divisional goals

Ensure effective implementation of operational strategy by means of providing direction, structure, business plans and support

Staff Leadership and Management

Source, induct, and manage talent in accordance with legislative guidelines

Ensure open communication channels with staff and implement change management interventions where necessary

Provide definition of roles, responsibilities, individual goals and performance objectives for the team

Set KPIs and provide regular performance feedback through a well-defined and implementable performance review program

Develop and implement a training plan in order to build and develop skills within the team performance.

Manage resources in accordance with HR policy and legislation where necessary

Actively participate in leadership of team and develop skills of own team

Promote an ‘MTN centric’ and a ‘partnership approach’ to develop strong relationships with other working groups and ensure adherence to Group governance

Set KPIs and provide regular performance feedback through a well-defined and implemented performance review program

Provide coaching and support to help achieve performance expectations

Provide information to the CFO on work accomplishments, individual / team challenges

Escalations

Manage and resolve escalations that have impact on critical path of service delivery

Escalate issues that will result in significant time, scope, employee / client or cost impact if not resolved

Manage and provide solutions to issues that require formal resolution

Opco Operational

Review and identify key risks, issues and dependencies and set mitigation actions on budget/forecast and monthly reporting exercises.

Manage and review budget and forecast exercise

Sign-off / make decisions regarding operational changes

Performance

Provide input to the performance review of the operation against agreed KPIs

Create and monitor plan for continuous improvement of operational performance

Reporting

Provide input into the review of reports on a monthly basis from the operations relating to progress made within the sub-division and in accordance with the measurement metrics set by the organisation

Review reports on specific projects as per the defined timelines as and when necessary

Budgets/ Forecasts

Manage and review operational budgets/forecast in line with business objectives

Manage and review project initiative budgets/forecast in line with business objectives
Operational Delivery

Business Planning

Gather assumptions and business drivers critical for defining the business plan

Develop the business plan based on assumptions and other key inputs such as proposed strategic initiatives and market assessment

Validate, socialise and update drafts of business plan with relevant stakeholders at MTN MoMo including C-level stakeholders

Submit formal business plan for approval as per defined delegation of authority

Provide summary of approved plan to CFO for presentation to the Board of Directors

Financial Budgeting

Gather business drivers and assumptions required for financial budget preparation

Maintain records of basis

of arriving at key assumptions and drivers

Identify stakeholders responsible for providing budgeting inputs

Collect information from relevant functions/ departments

Manage budget process to ensure completion of responsibilities by authorized personnel, within defined timelines.

Submit the budgets for approval to all relevant stakeholders

Validate that the approved budgets are loaded properly and maintained in the financial system
Channelise team members to ensure adequate reconciliations are performed prior to formal upload and communication of approved budgets (baselining of budget numbers for the year)

Continuous Monitoring of Budgets

Conduct periodic review of business plans and budgets to evaluate actual vs. budgeted performance

Analyse discrepancies and determine root cause for deviations in consultation with relevant stakeholders

Formulate corrective measures to be incorporated into plans and budgets

Propose revision of budgets and business plans based on outcome of actual vs. budget analysis

Review of costs & revenues to ensure they are aligned to the budgeted lines at all times and advice the financial reporting team where there is deviation.

Review costs at the point of purchase requisition to ensure they are correctly mapped to the budgeted lines and there is sufficient budget before commitments are made.

Exceptions Handling and Reporting

Perform root cause analysis for SLA non-compliance and take corrective action

Identify potential sensitive issues and escalate it to the appropriate level

Managerial / Supervisory Responsibilities

Coach and mentor direct reports to ensure staff motivation is high

Ensure skill transfer for staff development, motivation, and business continuity

Ensure the team is led, motivated, and rewarded to achieve high performance areas

Guide and direct vendors and third parties in achieving MTN MoMo objectives

Identify staff training and development needs and implement necessary actions

Manage team (including recruitment, on-boarding, attrition)

Set goals and objectives for direct reports, monitor progress and maintain motivation

Set up appropriate structure to meet departmental management objectives

Job Requirements (Education, Experience and Competencies)

Education:

Bachelor’s degree in Financial and/or equivalent

Post Graduate degree in Finance and/or relevant professional qualification (e.g., Chartered Accountant) (preferred)

Experience:

At least 7 years of relevant managerial experience in Finance (or Business Management)

4 years of experience within a telecommunication environment

Experience in continuous improvement through the implementation of best practices (Finance)

Experience in Finance leading practices and trends

Knowledge & Skills:

Identifies, recognizes & builds future talent

Complexity and ambiguity

Risk management

Manages conflict

Influencing others

Information processing

Planning and organizational skills

People management/Interpersonal skills

Managerial skills

Behavioral Qualities:

Complete accountability

Get it done

Innovation

Culturally aware and adaptable

Able to communicate effectively

How to Apply

For more information and job application details, see; MTN Uganda Senior Manager – Corporate Performance Management Jobs in Uganda

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