MTN Rwanda Interconnect Senior Coordinator Jobs

About MTN Rwanda

MTN Rwanda is focused on attracting, recruiting, developing, and retaining professionals that contribute meaningfully to the achievement of our mission of making our customers’ lives a whole lot BRIGHTER.

We are an equal employment employer with a strong culture that is forward looking and encourages creative thinking and innovation, while remaining at the forefront of the latest technology and trends.

MTN Rwanda is therefore Internally and Externally recruiting highly competent and self-motivating individual for the below Position in Consumer Department.

Job Responsibilities

• Manage commercial agreements and relationships for national international voice and sms carriers, to ensure profitability and quality of service for interconnection services.

• Follow up on implementation of new interconnects with operators ensuring regulatory compliance and commercial objectives.

• Define a roadmap that will inform the business and drive its local and international interconnect strategy (wholesale and retail)

• Regular updates of Interconnect rates with partners in order to optimize routing based on Cost, quality, and capacity availability.

• Update retail interconnect prices and carry out interconnect costing as may be required.

• Monitor quality of calls as per reports generated by internals quality tools and liaise with the appropriate operators to rectify any of these quality issues;

• Provide regular reports on rates, traffic, revenues, and quality of service for all point of interconnection (local and international).

• Ensuring compliance with regulatory and legal obligations for wholesale

interconnect services as applicable

• Inputting into business planning assumptions for interconnects costs and revenues.

• Providing commercial support and expertise to other areas of the company in respect of interconnection affairs.

• Interfacing with the Interconnect Billing and Settlements team to ensure all rates are invoiced and settled correctly.

• Review periodically jointly with the Accounts receivable team the status of all international carrier debt position and ensure timely settlements of interconnect payments.

• Coordinating dispute resolution with interconnecting parties.

• Liaising with engineering teams for fault resolution, capacity planning, relevant technical standards etc.

• Managing the process of allocation and access to/from new number ranges belonging to the company and others – ensuring continued supply to the business and connectivity to customers.

• Participating in industry and sister company working groups ensuring the contribution to the development of interconnect policy.

Job Requirements

• Bachelor’s degree (Marketing, Finances, Economics, Information technology management or related fields)

• A minimum of 3 years’ experience in interconnection or roaming business within a telecom company

How to Apply

All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials not later than 9th June 2022 at 5:00 pm through the job’s platform on:

jobs2.RW@mtn.com We strongly encourage applications from women and individuals with disabilities. Note that: Only qualified applicants will be contacted within 14 days after their submission. MTN Rwanda is an equal opportunity employer."

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