MTN Coordinator - Service Performance, Information Technology Jobs in Nigeria

MTN Coordinator - Service Performance, Information Technology Jobs in Nigeria



Description
  • Generate, Collect, analyze and interpret a wide variety of Sales performance related data and develop weekly /monthly reports/dashboards in preparation for business review meetings.
  • Produce and regularly update performance dashboards and charts for the different sub-regions in the region.
  • Provide insights for the Regional Teams on strategic initiatives
  • Provide and maintain a strong and reliable database to facilitate tracking of set goals and objectives
  • Prepare periodical (daily, weekly, monthly, quarterly and annual) reports.
  • Provide functional support to Regional Operations
  • Maintain Customer Acquisition Channel database (devices, CCRs (agents), commission payment processes etc
  • Evaluate devices performances - productivity against target in:
  • Trade Partners and Customer Care Representative Environments
    Walk-in-Centers
  • Certified shops and enrolment centers
  • Connect Stores and Connect Points
  • Other Customer Care Representatives (Sim Registration Agents)

    Education
  • First Degree in Economics, Business Administration, Accounting or any related discipline.
  • Fluent in English and any other local language.

    Experience:

    3 - 7 years experience which includes:
  • Minimum of 2 years experience in Data Analytics/Management and/or Processes Management.
  • Experience working in a medium-sized organization.
  • Experience in reporting,
    sales/marketing or related function.
  • Experience using Data Mining Tools.
  • Telecoms experience would be an added advantage.

    How to Apply

    For more information and job application details, see; MTN Coordinator - Service Performance, Information Technology Jobs in Nigeria

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