MTN Consultant - RAFM Service Performance Monitoring and Reporting Group Revenue Assurance and Fraud Management Jobs in South Africa

MTN Consultant - RAFM Service Performance Monitoring and Reporting Group Revenue Assurance and Fraud Management Jobs in South Africa

Job Description

MTN is entering a new phase in its lifecycle of unprecedented disruption and market turbulence, performance excellence today revolves around the need to generate new value—to unlock new opportunities, to drive new growth, to deliver new efficiencies ensuring targets are met and performance is optimised. The Group’s RAFM function must therefore ensure the successful delivery in context of:

Measurement standards as defined and implemented by industry standards bodies

A broad, diverse, multi-cultural business environment across operating companies in Africa and the Middle East

A governance-oriented financial environment with strong focus on internal control.

Varying management and stakeholder need for performance information format and content.

Operate within industry benchmarking RAFM frameworks that includes but are not limited to MTN Group enterprise risk management and external audit, etc.

Dynamic change environment with new technologies, propositions and products introduced to a competitive landscape

Responsibilities

The Role will be accountable to achieve the following objectives:

Measurement Framework Definition

Support research on international best practices of Revenue Assurance and Fraud Management Measurement

Research Revenue Assurance and Fraud Management measurement trends in relevant industry and environments.

Improve ways of work by engaging relevant stakeholders within the MTN organisation regarding the definition and integration of Revenue Assurance and Fraud Management measurement practices to ensure alignment and effectiveness in integration of these practices within their domains.

Evaluate and utilise OPCO and industry measurement standards to ensure that a broad, relevant set of standards exist as a basis for application.

Contextualise existing cultural, political and competency norms within MTN to develop appropriate measurement norms for the organisation.

Consolidated Measurement Reporting Preparation

Based on the measurement framework agreed with MTN management, preparing an MTN Group RAFM measurement performance report as per defined schedule – for use by various stakeholders, including:

MTN Group Finance Executive and RAFM General Manager

MTN Group Executive and Sub-Committees

MTN Group Audit Committee

MTN Operating

Company Executives

MTN Group RAFM Stakeholders, such as Group Technology, Marketing, Group Audit Services, Group Risk & Compliance, Group Forensic, , VPs office

Ensuring meeting actions are noted and followed up on with owners to ensure progress is made in improving performance.

Support the innovation process journey of initiation, developmental and implementation/termination of innovations whilst considering drivers and barriers, like resourcing, POCs, capex, adaptation, infrastructure aligned with the Strategy and Transformation team.

Qualifications

Education:

Undergraduate Degree – B.Comm (Information Systems or Informatics)/ /Data Scientist/BSC/Engineering

Post Graduate Qualification Advantageous
Preferable CISA/CISM/CGEIT qualification.

Experience:

5 years of experience in a complex, technology-oriented industry

3 years of working with complex data and performance frameworks

3 years of managing activities in a cross functional business environment.

A good appreciation of telecommunications technology

At least 3 years of working knowledge with internal control and governance systems and environments

Working experience in a Group company environment would be advantageous

Revenue Assurance and fraud management experience will be advantageous

Technical Competencies:

Audit and Assurance – Control Design – Intermediate Level

Has a strong grasp of control design principles and applies these in daily tasks.

Includes source data quality, control timing and frequency, control logic validation, control output management.

Supports others in advising on improved ways of working.

Audit and Assurance – Planning – Intermediate Level

How to Apply

For more information and job application details, see; MTN Consultant - RAFM Service Performance Monitoring and Reporting Group Revenue Assurance and Fraud Management Jobs in South Africa

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