MTN Analyst UX UI Design Jobs in Nigeria

MTN Analyst UX UI Design Jobs in Nigeria

Reports to: Manager Customer Analytics

Division: Marketing

Description

Define and implement promotions as required by Market Segments as well as organize road shows on new data products and services across the regions.

Authorize outbound campaigns and conduct/ monitor customer surveys and produce value-adding reports for informed decision-making on MTNN's new and existing products in the Consumer portfolio on an ongoing basis

Keep abreast of new telecoms marketing products, services and customer loyalty initiatives developed by competitors and other operators and recommend on appropriate actions to be taken.

Ensure adherence to defined policies, procedures and quality standards as agreed within the department

Provide information packs and FAQs to guide the deployment and use of new products and services

Initiate communication on developed CRM strategy as well as liaise with technical teams on customer care and billing applications.

Ensure sign off of product specifications and UAT reports

Drive and participate actively in FUTs and provide resources for UAT and FUTs

Liaise with technical teams on customer care and billing applications

Monitor suppliers’ compliance with SLAs and business rules

Guarantee quality assurance of new/existing products and services to ensure designs are line with segment strategy and objectives

Participate in the design, development, management and monitoring of simple and complex products, services, and applications that meet the requirements of MTNN’s data customers

Liaise proactively with, VAS Planning, service creation, CR and systems operations specialist from IS and NWG planning teams to ensure deep understanding of the configuration possibilities for features on the data platforms that can be quickly deployed to meet customer needs

Education

First degree in any related discipline

Fluent in English

Experience

3 - 7 years’ experience which includes:

Minimum of 2 years UI/UX design experience for digital products or services.

A portfolio of professional UI/UX design work for both web and mobile platforms.

Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite.

A team player but can work independently too.

Excellent written and verbal communication skills.

Multi-tasking and time-management skills, with the ability to prioritize tasks

About Us

MTN Group Limited is a South African multinational mobile telecommunications company, operating in many African, European and Asian countries.

Its head office is in Johannesburg.

MTN recorded 232.6 million subscribers, making it

the eighth largest mobile network operator in the world, and the largest in Africa.

With more than 17510 professionals, working in over 20 countries around the world.

MTN recruiters are always searching for brilliant candidates with an entrepreneurial spirit, looking for a work culture where innovation is the goal, hard work is expected, and creativity is rewarded.

MTN employees enjoy competitive salaries, excellent health benefits, and a network of like-minded co-workers that drive innovation across the entire telecommunication industry.

Do you want to be a part of a mission that delivers a bold new digital world to Nigeria and Nigerians?

Then, join MTN Nigeria!

Welcome to our Y’ello family where our people are our most critical competitive assets.

If you are passionate about working for a brand that believes and invests in you while delivering the best value to those they serve, then this is the place.

Our Employee Value Proposition enables you to work with meaning, connect to develop, thrive in positivity, and grow with purpose, all-round, in all aspects to Live inspired.

We are a proudly Platinum IiP certified company dedicated to choosing the very best candidates and working to develop your skill and talent to make sure we boost a workforce second to none.

It’s a great place to work!

Take that bold step and apply today!

Deadline: 20th October 2022

How to Apply

For more information and job application details, see: MTN Analyst UX UI Design Jobs in Nigeria

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