MTN Analyst Customer Acquisition and Compliance (Katsina) Jobs in Nigeria

MTN Analyst Customer Acquisition and Compliance (Katsina) Jobs in Nigeria

Reports to: Manager Customer Acquisition

Division: Sales & Distribution

Description

Collect, analyze and interpret a wide variety of Channel data and develop weekly/monthly reports in preparation for business review meetings.

Engage the regions to follow up on implementation of Customer Acquisition Channel Initiatives.

Provide and maintain a strong and reliable database to facilitate tracking and improvement of channel services and providing information enabling channel business decisions to be made.

Prepare monthly, quarterly and year to date (YTD) measurement reports.

Provide functional support to Customer Acquisition Manager

Evaluate performance measured against SIM registration channel objectives in the following areas:

- Trade Partner and Sub – Trade Partner Environments

- Walk-in-Centers

- Mobile Lite

- Connect Stores and Connect Points

- Other Sim Registration Agents

Report and analyze SIM Card registration, SIMS availability/ Supply and Distribution, Activations, Customer Retention/Churn trends and activity plans.

Maintain Customer Acquisition Channel members’ database (SIM Registration Point and End Users Details).

Establish and maintain contact with external intelligence both locally and internationally, and verify the authenticity of the information received

Analyze relevant best practices and provide recommendations to Customer Acquisition Manager.

Education

First degree in Economics, Business Administration, Accounting or any related discipline

Fluent in English

Experience

3-7 years’ work experience comprising:

Experience working in a medium-sized organization:

Project planning and reporting, sales/ marketing or related function

Experience using Data Mining Tools

Telecoms experience would be an added advantage

About Us

MTN Group Limited is a South African multinational mobile telecommunications company, operating in many African, European and Asian countries.

Its head office is in Johannesburg.

MTN recorded 232.6 million subscribers, making it the eighth largest mobile network operator in the
world, and the largest in Africa.

With more than 17510 professionals, working in over 20 countries around the world.

MTN recruiters are always searching for brilliant candidates with an entrepreneurial spirit, looking for a work culture where innovation is the goal, hard work is expected, and creativity is rewarded. MTN

employees enjoy competitive salaries, excellent health benefits, and a network of like-minded co-workers that drive innovation across the entire telecommunication industry.

Do you want to be a part of a mission that delivers a bold new digital world to Nigeria and Nigerians?

Then, join MTN Nigeria!

Welcome to our Y’ello family where our people are our most critical competitive assets.

If you are passionate about working for a brand that believes and invests in you while delivering the best value to those they serve, then this is the place.

Our Employee Value Proposition enables you to work with meaning, connect to develop, thrive in positivity, and grow with purpose, all-round, in all aspects to Live inspired.

We are a proudly Platinum IiP certified company dedicated to choosing the very best candidates and working to develop your skill and talent to make sure we boost a workforce second to none.

It’s a great place to work!

Take that bold step and apply today!

Deadline: 20th October 2022

How to Apply

For more information and job application details, see: MTN Analyst Customer Acquisition and Compliance (Katsina) Jobs in Nigeria

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