MTN Analyst - Contract Delivery and Governance, Network Jobs in Nigeria

MTN Analyst - Contract Delivery and Governance, Network Jobs in Nigeria



Mission
  • Oversee the performance of service vendors, TowerCo and other contractors to ensure they meet agreed-upon deliverables and maintain high quality standards.

    Description
  • Perform Contract coordination and administration.
  • Evaluate partner and Service provider performance reports for accuracy and consistency.
  • Ensure regular performance reports are received from MS Vendors and TowerCo etc.
  • Monitor and report Contractual KPI, keep track of the values against Targets.
  • Highlight and follow up with Manage Services on critical network areas for improvement.
  • Ensure proper alignment of Manage Services KPI and site categorization.
  • Conduct exclusion claims review and validation.
  • Build and maintain strong relationships with Vendors and other stakeholders.
  • Review performance and governance of Manage Services Vendor and TowerCo

    Requirements

    Education:
  • First Degree in Electrical Electronics, Computer Science or any related discipline.
  • Certificate in project management is an added advantage.
  • Fluent in English.

    Experience:

    3 - 7 years’ experience which includes:
  • 3 years experience in an area of specialization; with experience working with others
  • Experience working in a medium-sized organization.
  • Experience using data mining tools and reporting.
  • Experience
    in vendor/contract management preferably in a managed services environment.
  • Experience in Quality/performance/Operations/RF Optimization/Planning.

    How to Apply

    For more information and job application details, see; MTN Analyst - Contract Delivery and Governance, Network Jobs in Nigeria

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