Movenpick Residences Nairobi Reservations Agent Jobs in Kenya

Movenpick Residences Nairobi Reservations Agent Jobs in Kenya



Job Description

  • To record and process all reservation inquiries made by phone or email efficiently and accurately and convert to sales where possible to meet hotel targets

  • To provide service that is sincere, warm and enthusiastic, ensure residents’ satisfaction

  • Ensure the best selection for the guest and ensure revenue is maximized through up-selling

  • Book room reservation requests, enter rooming lists, and update accurate information in the system

  • Recommend property facilities and assist guests with information and special requests

    Qualifications

  • Diploma in Front Office/Hotel Management or related field

  • Previous experience in a similar capacity is required

  • Proficiency in English, foreign language is an added advantage

  • Guest focused personality is essential

  • Prior experience working with Opera or a related system

  • Strong interpersonal and problem solving abilities

    How to Apply

    For more information and job application details, see; Movenpick Residences Nairobi Reservations Agent Jobs in Kenya

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