Moss Ict Consultancy Senior Business Development Officer Jobs in Ethiopia
Moss Ict Consultancy Senior Business Development Officer Jobs in Ethiopia
Job SummaryThe Senior Business development Officer is responsible for acquiring and maintaining the key client accounts; determining how best to service and motivate key accounts to stay with the business through having depth understanding of competing products/services, discount and pricing structures, and overall strengths and weaknesses of MOSS; leading client account planning cycle and ensures that client’s needs and expectations are met by the business; representing the entire range of company solutions to the assigned customers.
Detail Duties and Responsibilities
Acquires a thorough understanding of key customer needs and requirements.
Proposes solutions that meet customer needs and expectation through maintaining customer relationship.
Ensures the correct products and services are delivered to corporate customers in a timely manner.
Serves as the link of communication between key customers and internal teams.
Resolves any issues and problems faced by key customers and deal with complaints to maintain trust.
Makes sure detailed business analysis is conducted through using internal data and external data when necessary;
Tracks and records reasons for customer complaints to ensure further customer service enhancements and avoid customer
complaints.
Plays an integral part in generating new sales that will turn into long-lasting relationships.
Assists in the identification and evaluation of new business opportunities, and attainment of attainment of new accounts for the business.
Prepares regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
In collaboration with the customer support functions and other sales departments, as complementary cross-functional efforts, works to meet account performance objectives and the key accounts’ expectations.
Performs such other related duties as may be assigned by immediate supervisor.
Job Requirements
Qualification
Education
MA or BA Degree in Marketing or Business Management or Economics, Project Management or and other related fields.
Experience
Five years of experience in managing business or corporate customers.
Competency and Skill
Know the different stages of B-to-B sales, from preparation to closure of the sales.
Ability to propose the right solution to a customer requirement.
Ability to communicate.
Ability to build and develop fruitful long-term relationships with diverse stakeholders.
Knowledge of customers and their environment
Strategic analysis concepts (sector, customers, market, players, products)
How to Apply
Interested and qualified applicants can send apply through
hr@mossict.com
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