Monty Suite Front Desk Executive Jobs in Nigeria

Monty Suite Front Desk Executive Jobs in Nigeria

Monty Suites - Come stay with us and enjoy first hand service of our just rebranded and upgraded facility in the heart of Uyo, one of Nigeria’s fastest growing and lively city.

No matter where you are coming from or where you are going to, there is so much to experience and indulge, because, we understand your unique personality to provide customized service delivery by listening, understanding and satisfying your unspoken desires all through your stay.

The beauty of the scenery, the exquisitely-furnished rooms and the serene ambience of the surrounding all make you see, feel and enjoy the pleasant appeal of nature.

Location: Lekki, Lagos

Employment Type: Full-time

Responsibilities

Perform all check-in and check-out tasks

Manage online and phone reservations

Inform customers about payment methods and verify their credit card data

Register guests collecting necessary information (like contact details and exact dates of their stay)

Welcome guests upon their arrival and assign rooms

Provide information about our hotel, available rooms, rates and amenities

Respond to clients’ complaints in a timely and professional manner

Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

Upsell additional facilities and services, when appropriate

Maintain updated records of bookings and payments

Requirements and Skills

Degree in Hotel Management is a plus

2

- 4 years work experience.

Work experience as a Hotel Front Desk Agent, Receptionist or similar role

Experience with hotel reservations software, like Cloudbeds and Room KeyPMS

Understanding of how travel planning websites operate, like Booking and TripAdvisor

Customer service attitude

Excellent communication and organizational skills

Must reside on the island

Knowledge on Opera is an added advantage.

Remuneration
N60,000 - N70,000 Monthly.

Application Closing Date
15th December, 2022.

How to Apply

Interested and qualified candidates should send their Applications and CV to: hr.lekki@montysuites.com using the Job Title as the subject of the email.

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