Moko Home + Living Customer Engagement Officer Jobs in Nairobi, Kenya

Moko Home + Living is a growing company bursting with innovation, creativity and passion. Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.

But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank. Join us in building the products, the brand and the network to put quality living within everyone’s reach. Here’s what our team has accomplished in the few years since our founding:

Reached over 100,000 Kenyan homes with our products.Attracted global investment to continue fueling our growth and vision
Supported the growth of over 200 small furniture businesses across the country
Grown from a start-up to mid-sized company

looking to add customer-oriented, analytical people to our Customer Engagement team. You’ll be motivated by building relationships with a portfolio of long-term customers – whether they are hustling in Gikomba or running a major supermarket.

You’ll take pride in keeping everyone’s accounts in order – making sure the dozens of clients you manage are fully stocked while keeping on top of their account payments. Most importantly, you’ll be eager to take on more responsibility and grow your career as part of our team.

The Role in Brief

Manage Client Accounts

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development.

We provide constant, actionable feedback delivered through mentorship from the management team.Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualification