Mogo Finance Debt Collection Agent Jobs in Kenya

Mogo Finance Debt Collection Agent Jobs in Kenya



About Us:

  • MOGO Kenya is part of Eleving Group, which is an international fast-growing financial technology company, operating in 14 countries in 3 continents.

  • MOGO Kenya provides car financing for used cars, logbook loans, boda-boda and tuk-tuk financing.

  • We believe each one of us has a business-owner mindset, and we learn and grow fast as individuals and as a company – within 2 years from opening in Kenya, we expanded to almost all Kenya regions and we keep growing, and now we have a talented team of over 1000 professionals.

  • Our team is diverse; we are inclusive, accepting, and respectful towards each other. Our diversity gives an opportunity to learn from one another and grow together as a strong team.

    What You Will Do:

  • Send reminders on debt payment deadlines to customers using phone, email, and letters.

  • Process and maintain debt collection correspondences and other documents.

  • Follow the execution of contractual liabilities of customers, provide observation of customer payment deadlines and ensuring the debt is collected on time.

  • Process and maintain precise data on customers anytime, so that other employees can access actual information on debtors, debt remnants and status.

  • Give suggestions on debt collection process improvements.

  • Achieve the set targets

  • Any other duty assigned

    What You Will Need:

  • Diploma/Degree in Business Administration, Marketing, or
    related field.

  • At least 2 years of relevant experience as Debt Collector/ Customer Support
    Specialist, or DC Specialist, preferably in a Financial Institution

  • Excellent communication and interpersonal skills.

  • Strong analytical & problem-solving skills.

  • Ability to adapt quickly and work independently.

  • Fluent in English and Swahili


    With Us You Will:

    Feel Good

  • A friendly and dynamic work environment

  • An excellent well-being program:

  • Health insurance (after probation period)

  • Pension scheme (after probation period)

  • Active social life and events

    Win

  • Fast results without the friction of bureaucracy

  • Great victories due to the transparency of the company and its goals

  • Bonuses and awards for the great work

  • Participate in victory celebrations with your co-workers

    Grow

  • Together with an intelligent team

  • Yourself and the company with the established feedback culture

  • Your knowledge with training possibilities

    How to Apply

    For more information and job application details, see; Mogo Finance Debt Collection Agent Jobs in Kenya

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