Mogo Finance Call Center Intern Jobs in Kenya





What you will do:

  • Contact customers to negotiate and establish mutual beneficial repayment schedules and terms.

  • Process and organize debt collection correspondence and related documentation.

  • Ensure compliance with contractual obligations and regulatory requirements.

  • Maintain accurate and up-to-date records of customer accounts including communication history and payment status.

  • Build and maintain positive relationships with customers to facilitate smooth debt recovery and to minimize future delinquencies.

  • Address and resolve debtor inquiries, complaints or concerns in a timely and professional manner.

  • Identify and suggest improvements to the debt collection process to enhance efficiency and effectiveness.

  • Achieve and exceed set debt recovery targets and performance metrics.

  • Perform other related duties as assigned by the management

  • Any other duty assigned.

    What you will need:

  • Diploma/Degree in Business Administration, or related field.

  • Relevant Call center experience will be an added advantage.

  • Strong desire to learn along with professional drive.

  • Excellent communication and interpersonal skills.

  • Strong analytical & problem-solving skills.

  • Excellent listening skills

  • Excellent computer skills.

  • Excellent negotiation skills

  • Ability to adapt quickly and work independently.

  • Fluent in English and Swahili.

  • Confidence

    How to Apply

    For more information and job application details, see; Mogo Finance Call Center Intern Jobs in Kenya

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