M-kopa Tele-sales Representative Jobs in Uganda

M-kopa Tele-sales Representative Jobs in Uganda


We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will sell upgrade TVs and/or core add ons  to the existing lead
sets. In this role you will provide expert advice and information to potential
customer’s regarding M-KOPA products and services.

You will play a key role in
increasing profitability and sales revenue through excellence in customer service and you will be responsible for closing sales deals over the phone and maintaining good customer relationships.

Responsibilities

  • Calling qualified customers and sell to them upgrades ·
  • Educate current and potential customers with product and service information ·
  • Correctly update the Call Log for every customer/ dealer/agent interaction ·
  • Complete upgrade and Add on requests on system ·
  • Maintain accurate customer records ·
  • Escalate queries and follow up on resolution. ·
  • Document customer information, queries on Customer Relationship Management ·
    (CRM) and transactions by completing forms and record logs in line with MKOPA data
    collection policy. ·
  • Escalate the sales process as per work load
  • Follow-up on prospects who promise to
    upgrade and complete sales.

    Requirements

  • Required education: Diploma, Associate's degree
  • Required relevant work experience: one month
  • Required languages: Runyoro (Spoken: fluent | Written: basic)Runyankole (Spoken: fluent | Written: basic), Rukiiga (Spoken: fluent | Written: basic), Luganda (Spoken: fluent | Written: basic), Lusoga (Spoken: basic | Written: basic),

    Mandatory attachments

  • Please have a scan or photo of these documents ready when you start the application:

  • Self-prepared CV file - the employer wants to see a CV that you have prepared yourself

    How to Apply

    Interested and qualified candidates should apply online by 30th September, 2019

    For more information and job application details, see; M-kopa Tele-sales Representative Jobs in Uganda

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