M-KOPA Strategy and Operations Manager Jobs in Ghana

M-KOPA Strategy and Operations Manager Jobs in Ghana

M-KOPA is looking for someone to take an important position within the Ghana Management Team as the Strategy and Operations Manager. You will be to help expand M-KOPA's connected asset financing platform with analytical skills, strategic, and the ability to manage business development and cross-departmental projects.
You will be reporting to General Manager - Ghana

Responsibilities:

You will assist M-KOPA Ghana's management team in identifying, analyzing, and building on our highest commercial priorities.

You will lead the testing, piloting, and operational setup for product launches, including coordinating preparations across different departments.

You will support new channel development, including overseeing all end-to-end integrations, training, and service delivery required for launch.

You will manage the in-country marketing department and lead campaigns aimed at improving consumer education, driving acquisitions, and increasing customer retention.

You will lead business intelligence and data reporting to monitor our performance across and help develop practical action plans across main departments.

You will coordinate with M-KOPA's group business intelligence and market development teams to improve the Ghana market.

You will lead research and rapid analyses on M-KOPA's products, competitors, customers, and operations, and upskill staff on how to use these methods to create business insights and inform important decision-making.

You will drive strategic, operational, and cross-functional projects that result in improved customer acquisition, retention, and credit performance.

Project management initiatives with M-KOPA's main strategic partners across multiple industries.

You will coordinate with departmental heads

to drive business improvements.

You will manage relationships with key strategic partners.

Required skills
Data Visualization

Advanced analytical and statistical skills

Project Management

Data Analysis

Strategic Planning

Microsoft Office tools

Product Management

Marketing

Research and Analysis

Credit Analysis

Qualifications and Experience:

At least 5 years of experience in project management, consulting, finance, or operational roles, with multi-market experience. Extra benefit if you worked in a related direct sale or FinTech business

Preference for candidates with advanced analytical and statistical skills, including R, Python, SQL, Excel (can perform complex functions) , and data visualization tools (e.g., PowerBI, Tableau).

Experience and a high capacity in managing multiple projects and people simultaneously while delivering high-quality output

Self-motivated with the ability to prioritize, meet deadlines, and manage your own time with changing priorities in an agile environment.

Excellent interpersonal skills with a willingness to go the extra mile to assist other team members.

How to Apply

For more information and job application details, see; M-KOPA Strategy and Operations Manager Jobs in Ghana

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