M-KOPA Solar Telesales Representative (Inbound) Jobs in Ghana

M-KOPA Solar Telesales Representative (Inbound) Jobs in Ghana

Job Purpose

In this role, you'll be responsible for handling inquiries from both potential and current M-KOPA customers interested in purchasing our products. Additionally, you'll play a key role in supporting the sales team to finalize transactions and cultivate strong customer connections.

Main Responsibilities

Inbound Leads fielding: You will receive calls and inquiries from potential customers enquiring about the acquisition of phones from the current portfolio of phones that we offer.

Conversation objectives: You will ensure the campaign achieves its conversions and goals to help us grow as a company.

Quality goals: You will ensure the quality of calling follows the set quality standards

Talk time goals: You will adhere to expected talk time benchmarks to maximize productivity

What we are looking for

Qualifications: Possess a Certificate/Diploma or higher academic qualification.

Experience: Have previous experience in the BPO or call center industry.

Skills: Demonstrate proficiency in sales, communication, persuasion, and the use of basic tools like Outlook and Microsoft Office.

Traits: Exhibit characteristics such as being result-oriented, self-driven, and having good ethics and integrity.

How to Apply

For more information and job application details, see; M-KOPA Solar Telesales Representative (Inbound) Jobs in Ghana

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