Ministry of Health Software Engineer Design and Development Jobs in Kenya
Key Responsibilities Coordinating and Leading the Preparation, submission and approval of technical designs, architecture, system requirements to meet overall project goals;
Implement design and development control measures to ensure project deliverables meet the required standards;
Ensure the Quality of Product/Services Design work produced by respective team, enforcing design standards, accessibility, and best Practices;
Undertake System development testing for every System and submit report for approval;
Develop and implement a service Design Framework for project that ensures;
System/Services are always designed with input from the users;
System/Services are prototyped for user validation before being developed in full;
System/Services are designed and delivered in collaboration with all relevant stakeholders (both external and internal);
System designs follow strictly approved architecture;
Validation aspects of a System/Service Design Process;
Implement a Framework that Translates User insights into attractive, Easy-to- use system and Services that customers and end users want to use;
Develop roll out and own Cluster-wide Metrics focused on user experience;
Identify Customer and User Needs and Opportunities for Improving User Journeys and Implement a Process that ensures system and services address these needs;
Identify, monitor, diagnose, administer and resolve routine technical issues in software development;
Conduct detailed troubleshooting using appropriate tools and techniques to resolve issues;
Document and escalate unresolved technical issues to the appropriate level for advanced support if necessary;
Handle complex technical issues escalated from initial troubleshooting that require deeper expertise;
Utilize specialized tools to identify and resolve advanced issues, minimizing downtime and ensuring minimal disruption to users;
Provide clear, professional communication to end-users regarding the status of their issues,
including regular updates on progress and resolutions;
Create and maintain documentation of technical issues, resolutions, and processes for the knowledge base.
Prepare regular and ad hoc reports on technical support activities, issues resolved, and incident trends, providing insights to management for decision-making;
Administer the systems and ensure Compliance to Digital Health Act and Data Protection Act 2019.
Required qualifications, Skills and Experience
At least six (6) years relevant work experience in system design, development, management, UX research and design, project management, or software engineering;
Bachelor’s Degree in any of the following disciplines: – Computer Engineering, Computer Science, Information Technology, Digital Health, Health Informatics, or equivalent qualifications from a recognized institution;
Experience in using data and analytical abilities to help solve problems and make decisions;
Strong stakeholder and strategic partners acquisition skills;
Possess high professional and ethical standards;
Be a strategic thinker with an analytical mind;
Membership to the relevant professional body where applicable;
Core competences including strategic thinking, interpersonal and communication skills.
How to Apply
For more information and job application details, see; Ministry of Health Software Engineer Design and Development Jobs in Kenya
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