Ministry of Health Network Operation Engineer Jobs in Kenya

Ministry of Health Network Operation Engineer Jobs in Kenya; As a Network Operation Engineer, you will report to the Technical Manager (System Infrastructure) and oversee network infrastructure, security, and IT operations. You will troubleshoot technical issues, monitor system performance, and ensure compliance with service-level agreements.

Your role includes managing network operation and security centers, overseeing incident response, and optimizing system efficiency. Strong analytical and problem-solving skills are required.

Key Responsibilities

Coordinate and supervise the setup of the Project Network Operation Center, IT operations Center, Security Operation center, technical call center and ensure it meets best practice and standards.

Advising management on the technical issues regarding ICT networks and Systems.

Ensuring optimal operation of all network hardware and equipment and share periodic reports.

Liaising with all project team to perform system analysis, diagnosis, and resolution of complex technical problems for a variety of end users, and recommend and implement corrective solutions;

Participating in server and security audits, and system backups and recovery;

Liaising with the Security teams to install security programs to prevent unauthorized access to privileged data and information.

Managing the NOC/SOC team: Leading and mentoring the NOC staff, and ensuring the team’s development and performance

Monitoring and troubleshooting: Monitoring the network’s & system performance, and troubleshooting any issues that arise

Ensuring compliance:

Ensuring the network complies with project policies and guidelines, and that Service Level Agreements (SLAs) are met on time.

Managing incidents: Overseeing incidents, requests, and change management, and ensuring effective escalation paths and emergency response plans are in place

Required qualifications, Skills and Experience

At least six (6) years’ experience in Network Operation Center /Security operation Center or IT operation Centre;

Bachelor’s degree in any of the following disciplines: – Computer Programming, Computer Science, telecommunication engineering, Computer Engineering or related qualification from a recognized institution;
Good interpersonal skills;

Proven analytical and problem-solving abilities;

Ability to effectively prioritize tasks in a high-pressure environment;

Strong customer service orientation;

Experience working in a team-oriented, collaborative environment; and

People management skills.


How to Apply

For more information and job application details, see; Ministry of Health Network Operation Engineer Jobs in Kenya

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