Ministry of Gender, Labour & Social Development Information Technology Officer Jobs in Uganda

Ministry of Gender, Labour & Social Development Information Technology Officer Jobs in Uganda

Job Purpose

The Information Technology Officer will be responsible for the implementation, monitoring,
and maintenance of the GROW IT systems. The Officer will support the project with network
analysis, system administration, security and information assurance, IT audits, database
administration, and web administration.

Duties and Responsibilities

Support the GROW Project in the designing, development and maintenance of Information Management System; related to hardware issues, computer peripherals, such as monitors, printers, scanners, hard drives, etc., or software assistance related to installation and software updates.

Keep track of all GROW Project IT-related issues and MIS functionality; ensure maintenance, optimization and security of MIS and computers; ensuring that the system server and other supporting systems are optimized for efficiency

In consultation with MIS development consultant, design and implement processes for
technical improvements of the various platforms and enhance elements such as navigation, usability, data visualization, etc.

Support the daily and routine IT support. installation, operation, and maintenance of
computer systems, internet, servers and communication systems.

Contribute to the development of quality assurance controls for classified information.

Ensure end user system is running smoothly by providing System administration and maintenance, ensure data protection and provide end-user support. Ensure maintenance of confidentiality when making classified information available.

Facilitate uploading and updating of data entered in the various modules interface by the
M&E/data entry staff at the implementing partners.

Manage documentation arising from the IT service, including requests, notifications and other correspondence, and for reporting on results and system performance.

Prepare operating budgets based on estimated and actual expenditures for ICT systems and support needs, monitor and report ICT expenses.

Troubleshoot ICT users’ problems relating to internet connectivity, LAN connectivity, email access, computer hardware and software

Employ security measures to secure project systems and data from unauthorized access.

Maintenance of an up-to-date inventory of ICT software and hardware.

Train and guide GROW project and other related MGLSD staff in regard to their IT needs, performance and data management throughout the Project life.

Ensure security and safety of all the project ICT equipment

Perform any other duties assigned by the supervisor from time to time.

Education and Qualification

A Master’s degree in Information Technology, Computer Science, or a related field.

Certification as a Microsoft systems expert and Business Process Outsourcing is an added
advantage.

Experience and Competencies

Possess at least 5 years of experience of progressively technical experience in Information Technology and systems administration. Experience of working on a project under Government of Uganda institution is an added advantage

Hands on experience in Microsoft Operating Systems, Microsoft Office solution, networking support, systems installation and configuration,

Strong understanding of PC hardware set-up and configuration.

Ability to organize, plan and implement work assignments, as well as manage competing demands.

Good communication skills.

Teamwork.

Problem solving skills, including ability to identify and participate in the resolution of
issues/problems.

Appreciation of the need to observe confidentiality in a highly sensitive work area.

Key result area

Timely support to Project users at PIU and partners at all times on ICT related issues.

Troubleshoot ICT users’ challenges relating to internet connectivity, LAN connectivity, email access, computer hardware and software.

Ensure regular backup for project data (both onsite and off-site).

Installation of software and related upgrades to ensure security of all ICT equipment

Users are aided in backing up and restoration of data, as well as in virus detection, removal
and prevention.

An up-to-date inventory of ICT software and hardware maintained at all times.

Ensure that Grow Project work is regularly updated on MGLSD Website and a report on such updates maintained.

Ensure that Project staffs are trained on ICT and other emerging technologies. Have a training program and updated record of training

How to Apply

For more information and job application details, see; Ministry of Gender, Labour & Social Development Information Technology Officer Jobs in Uganda

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