Minet Kenya Facultative Broker – Reinsurance Jobs in Kenya

Minet Kenya Facultative Broker – Reinsurance Jobs in Kenya; To efficiently manage the claims process under Group Credit, Group Life and Group Personal Accident / WIBA.

Duties and Responsibilities

Ensure strict adherence to claims process under ISO standard operating procedures.

Constant monitoring and evaluating the claims process to maintain highest standards.

Follow up on documentation for all claims under the policy.

Follow up on claims and ensure payment is done within stipulated SLA timelines.

Monitor claim payments and generate various reports.

Respond to client’s enquiries effectively and make sure resolution of all issues raised.

Follow up with Insurer for preparation of Discharge Vouchers and Payment of due claims.

Verify and ensure that all the accompanying documents for Life claims are attached and forwarded to Insurer for payment within 1 day of receipt.

Ensure clients are served timely, sufficiently and effectively i.e. on phone, emails, letters and walk-in clients.

Maintain an updated Global Claims register at all times.

Key Result Areas

Timely claims payment.

Quality claims processing.

Quality customer experience.

Key Competencies

Microsoft Excel.

Strong analytical skills.

Report writing skills.

Excellent communication skills both oral and written.

Time management skills.

Flexibility and adaptability.

Strong interpersonal and

organizational skills.

Knowledge And Skills Required

Demonstrate data and analytics skills through the ability to analyse large volumes of data.

Knowledge of and ability to use computers with Windows-based business software applications, with proficiency in Excel.

Skill in fostering client relations including the ability to effectively manage conflict.

Attention to detail.

Ability to establish and maintain effective working relations.

Effective organizational skills, including the ability to multitask and manage multiple projects simultaneously, and adaptability to changing priorities to meet business demands.

Professional and Academic Qualifications

Bachelor’s degree in business-related field.

Diploma in Insurance / ACII.

2 years’ relevant experience.

How to Apply

For more information and job application details, see; Minet Kenya Facultative Broker – Reinsurance Jobs in Kenya

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